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DigiHealth UK: Enhancing the Patient’s Journey

March 2 @ 8:30 am - 4:30 pm

Phone Telephone: (0161) 376 9007           Book now Register your interest Previous event View Programme

Overview                       View Programme

The nature of healthcare is changing. Patients have an expectation that they can access health services and care professionals when and where they need them. Services are striving to be transformational, offering services that are more integrated and personalised.

Digital innovation has the potential to help manage increasing demands on the system.digihealthTechnology now allows citizens to monitor their health and activity levels by themselves through mobile apps, telehealth or wearable technology. Traditional methods of communication between clinician and patient are also changing. The growth in social media and the use of video technology and the access to high speed broadband connections and smartphones is opening up the opportunities for greater patient interaction with the healthcare system.

In the past the NHS has been accused of being slow in its adoption of effective new technologies. However, a £100 million funding pot is destined to help to drive better use of technology in pilot projects aiming to create centres of global digital excellence. If data and technology are to become embedded in everyday care it is important to build patient trust in the use of new technologies, in new working practices and in data sharing. The Department of Health’s new consultation on a opt-out and consent model aims to clarify constraints that apply to data use in the NHS and promote new digital health initiatives to improve patient outcomes.

DigiHealth UK: Enhancing the Patient’s Journey will promote the best practices in digital healthcare innovation along the patient journey as well as the very latest opportunities on the horizon in the health and social care sector. This unique conference will give you the key information and knowledge to take advantage of new tools, technologies and platforms, exploring how to deliver substantial benefits to both patients and professionals alike.

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New pilot programmes have been implemented across the country by partnership networks to help detect long term conditions in the early stages and provide effective prevention strategies. Greater Manchester Academic Health Science Network (GM AHSN) is currently working along with Salford CCG to deliver a mobile app-based device to help detect atrial fibrillation, a major cause of stroke that it is often left undetected. King’s Health Partners have joined forces with a pioneering tech company to work on a new trial in London to determine how wearable technology can help prevent Type 2 diabetes in those patients most at risk of developing the disease. Preventing people from progressing to the disease would have a major impact on the health of the population and the financial burden on the NHS.

Integrated care is often viewed as the Holy Grail for healthcare and is a notorious challenge for the NHS – how can data sharing and technology help? The primary aim when sharing data is that health professionals have the most up-to-date information on a patient and avoiding duplication for the person and the care system. An open consultation from the Department of Health is seeking views on proposed data security standards and new consent and opt-out models for data sharing in the NHS and social care. The aim is to clarify constraints that apply to data use in the NHS and promote new digital health initiatives to improve patient outcomes. Based on Salford’s success in setting up the NHS’s first integrated electronic patient record system, initiatives like the DataWell project by GM AHSN, the Health eResearch Centre or the Farr Institute are working to give NHS organisations a secure way to share records by 2017. Learning Healthcare Systems are using data to improve diagnosis and help to identify the treatment that is likely to have the best outcomes for each individual patient according to their priorities.

Traditional methods of communication between clinician and patient are also changing. The growth in the use of video technology, smartphones and the access to high speed broadband connections allow patients to take charge of their own health, offering a greater interaction with healthcare system anywhere outside of the hospital. The NHS England and the Tinder Foundation have published a new report “Health & Digital: Reducing Inequalities, Improving Society” that analyses the benefits of tackling health inequality through increased digital literacy, helping vulnerable people to improve their digital skills to self-manage their health.

A £100 million funding pot by NHS England gives the opportunity to pilot projects to lead the way for the whole system to move faster and showing signs of improvement data innovation and delivering benefits for patients. Through sharing learning and resources with other local organisations is expected to help deliver a sustainable and transformed NHS where the centres of global digital excellence will be core.

Being an exciting time for the NHS to move forward, don’t miss the opportunity to join us at DigiHealth UK: Enhancing the Patient’s Journey and explore through the latest and most innovative practices and how to harness the potential that technology in healthcare offers.

Benefits of Attending                 View Programme

  • Learn from the best practices in digital healthcare innovation along the patient journey as well as the very latest opportunities on the horizon in the health and social care sector.
  • Explore how to take advantage of new tools, technologies and platforms, exploring how to deliver substantial benefits to both patients and professionals alike.
  • Discover how technologies such as telehealth, telecare, telemedicine, telecoaching and self-care apps can reduce demand and hospital admissions through prevention strategies.
  • Gain insight into how data sharing and technology can help to deliver integrated care to clarify constraints that apply to data use in the NHS and promote new digital health initiatives to improve patient outcomes.
  • Listen to examples of pilot programmes implemented across the country by partnership networks to help to detect long term conditions in the early stages and provide effective prevention strategies.
  • Be inspired by the centres of global digital excellence that are going to lead the way for the whole system to move faster and showing signs of improvement data innovation and delivering benefits for patients.
  • Learn how digital innovation is transforming services offering a more integrated and personalised care.
  • Explore how digital innovations allows patients to take charge of their own health, offering a greater interaction with healthcare system anywhere outside of the hospital.
  • Benefit from the opportunity to question, discuss and debate the role of technology in the NHS today and that of tomorrow.
  • Gain the maximum number of 6 CPD points.

Please see Terms and Conditions.


ibmpos_blurgbIBM is a world leader in cognitive solutions and cloud platforms and one of our goals is to become an essential partner to Health and Life Sciences organisations seeking a step change in the value they realise from their investment in digital technology.

Cognitive computing can increase engagement among citizens, businesses, government and healthcare organizations by harnessing the power of Big Data, the new natural resource. IBM ties this with deep industry expertise, design thinking, cloud solutions and business strategy experience to provide best-in-class solutions to help clients outthink competition and reinvent their organisation.

IBM Healthcare & Life Sciences is enabling a smarter, more connected healthcare system that delivers better care & empowers people to make better choices. In addition to the company’s investment in health technology research and innovation, IBM’s healthcare solutions, technology & consulting enable organizations to achieve greater efficiency within their operations; collaborate to improve outcomes; and integrate with new partners for a more sustainable, personalized and patient-centric system.


Web GP

WebGP is a group of senior GPs and senior technologists that have tasked themselves with building healthcare software solutions that provide patients the opportunity to service their healthcare needs online via effective self-help, re-direction to alternative healthcare settings or online remote treatment with their own GP.




texthelpTexthelp believes that everyone shares a fundamental need to be understood by others, and language is our passport to academic, social and professional success. This is what drives Texthelp to create smart, easy-to-use support technologies that enable young people and adults to read and write with confidence and independence and to benefit from the English language.

Texthelp works with leading technology companies including Google and Microsoft, and works closely together with many of the world’s major healthcare providers  such as NHS England to enhance the patient’s journey through the use of digital inclusion and literacy support solutions.



Masimo Corporation

Masimo_logo_black_300_dpi “Masimo Corporation is one of the world’s most admired medical technology companies credited with revolutionizing pulse oximetry and noninvasive patient monitoring. Masimo has a portfolio of clinically proven products that lead the way in innovation, performance and patient safety by giving health care providers the information they need to optimize clinical decision-making.”




iRhythm™ Technologies, iCC

IRH_Logo_4C_CMYK_TMZio by iRhythm is a unique cardiac monitoring system that delivers actionable information in just a single testing period to accelerate time to diagnosis and reduce healthcare costs. Zio reveals a clear path forward to what both clinicians and patients need most—answers. The Zio system combines patient-friendly, beat-to-beat recording, a powerful analytical algorithm, and comprehensive yet clear reporting verified by clinical experts. Zio by iRhythm is proven in 20 peer-reviewed, published studies to help rule-in and rule-out arrhythmias sooner in the diagnostic pathway and to change patient care, compared to other monitoring approaches. It’s Accurate, Efficient, Elegant.




The cost of care for the elderly is a major problem at local and national levels.  Kraydel is a small, plug and play device that enables people to age safely at home. Packed with sensors, Kraydel utilises machine learning to provide a complete 24hr picture of their health and well-being that alerts care-givers to problems.  Kraydel provides one touch video conferencing for virtual social and professional health visits, as well as medicine and other diary reminders. Kraydel enables elderly people to remain in their own homes, providing peace of mind to individual families and great cost savings to the state.

website: www.kraydel.com


Engage Consult: transforming patient access

Brought to you by Wiggly-Amps, Engage Consult is an unbeatable GP online consultation solution that offers integration with all the leading principal clinical systems. It is the only system that features online patient history-taking, seamless practice workflows and two-way secure messaging. The unique history taking engine powering Engage Consult can explore thousands of conditions through tens of thousands of questions. Simple pricing, easy procurement, great value for money. CCGs will be able to purchase Engage Consult for all their practices within their annual GP Forward View online consultation budget allocation. There’s no tie-in for the full funding period and no hidden costs.





CECOPS CIC is a user-led, independent, not-for-profit certification and standards body for all assistive technology related services.

CECOPS has recently developed the first-ever International Code of Practice for Planning, Commissioning and Providing Technology Enabled Care Services.

CECOPS is formally approved by regulators and professional bodies including CQC, HSE and ADASS.

CECOPS also offers a range of tools, consultancy and support for organisations including the popular iCOPS® self-evaluation and continuous improvement software tool.

We help organisations assess their readiness for TECS, overcome barriers to wider adoption and implement services safely and effectively, and work with many public and private sectors organisations.



Idris Jahn, Health Tech & Internet of Things Consultant

dc-idrisjahn-1-2016-bw221Idris has over 20 years of experience helping to define new and exciting ways to use the Internet of Things. This journey has taken him through digital manufacturing, consumer engagement, smart cities, conservation and around the globe too. Idris believes that of all the industries he’s experienced, health and social care has the most potential to benefit from IoT. He is currently helping IoTUK which is a Digital Catapult programme to co-ordinate across two NHS test beds that are using the Internet of Things to help those living with dementia and diabetes.






Tara Donnelly, Chief Executive, Health Innovation Network

taraTara Donnelly is Chief Executive of Health Innovation Network, which exists to speed up the best in health and care across South London.

Health Innovation Network is one of 15 academic health science networks (AHSNs) in England that spread innovation, improve health and generate economic growth by connecting academics, the NHS, social care and industry, to better respond to the needs of patients and populations.

Tara has an extensive background in the NHS having spent the past 16 years at board level including at UCLH, as a non-executive director at Macmillan Cancer Support, the leading UK charity for people living with cancer, as Chief Executive at the West Middlesex University Hospital and as Deputy Chief Executive and Director of Operations at the Whittington Hospital. Her first role in the NHS was as a Ward Housekeeper when she was eighteen.



Mr Peter Knight, Chief Information and Digital Officer, Oxford University Hospitals NHS Foundation Trust

Mr Peter Knight is Chief Information and Digital Officer at Oxford University Hospitals NHS Foundation Trust. Before taking up the newly created role of Chief Information and Digital Officer and being appointed as a Senior Fellow of Health Informatics at Oxford University, Peter was Deputy Director at the Department of Health for Research Contracting, Information Intelligence and Stakeholder Engagement working for the Chief Medical Office Professor Dame Sally Davies.

Prior to joining the Department of Health in 2007, Peter was the Executive who led the introduction of Cerner at the Winchester and Eastleigh NHS Trust, among his other operational and board responsibilities. Winchester was subsequently merged with North Hampshire Hospital Foundation Trust in 2014.

Peter will build on significant recent investment in the Trust’s technology infrastructure to help transform healthcare, research and education in Oxfordshire.



David Allison, Chief Executive, Wirral University Teaching Hospital NHS Foundation Trust

Picture of David AllisonDavid Allison joined Wirral University Teaching Hospital NHS Foundation Trust as Chief Executive on 2nd April 2012 having formerly worked as Chief Operating Officer for Newcastle Hospitals NHS Foundation Trust.

David has a degree in Physics, is qualified as a chartered engineer and chartered director with over 25 years’ experience in both public and private sectors.  Being a member of the NHS North West Leadership Academy Board allows David to influence and enact change for effective leadership.  During his time at the Trust, and in collaboration with Cerner, David has led the way in innovation and technology. The Trust is one of the most digitised NHS organisations in the country and is at the forefront of population health management.

David works closely with health partners on implementing the recommendations from the Lord Carter Review through the work of the model hospital and is developing a strategic estates partnership to maximise the use of the Trust’s estate.



Dr Murray Ellender MCEM MRCGP, GP Partner & Medical Director Urgent Care – Hurley Group, CEO – WebGP

dr-murray-ellender-picMurray qualified from the University of London in 1999 and trained as an A&E doctor before starting his career in general practice. In 2006, he joined the Hurley Clinic and now works as a GP across all of our sites. Murray leads on both digital and urgent care for the Group. He sits on various urgent care boards, including the Clinical Leadership Group for Urgent & Emergency Care, NHSE (London).

Recently he has increased his involvement promoting and developing our online eConsult offer for both registered and urgent care patients. In October 2015 he took on the role of CEO of webGP.com.

Murray stays fit by running marathons and helping look after his four children.




Andreas Haimböck-Tichy, Director, Healthcare and Life Sciences, UKI, IBM


Andreas leads the Health and Life Sciences business in the UK and Ireland for IBM.

He has a successful history in bringing together teams and working in Partnership with Clients at Board-level to deliver customer-focused, business-led Solutions that improve outcomes and business performance utilising Analytics, Cloud, Mobility and other technologies as enablers.







Jason Gordon, Health Manager, Texthelp

07990502830 / info@rjephoto.co.uk Commissioned by Open forum Events. Quebec Offices, Bury Street, Manchester M3 7DU www.openforumevents.co.uk Research Impact, Delivering Excellence, 050716

Jason joined Texthelp in 2014 to expand the reach of their assistive technologies across the Health Sector in UK and Ireland. With more than 14 years experience in business development – both B2B and B2C – Jason has developed a real passion for digital inclusion.

In the NHS, one million patients are served every 36 hours and there are common barriers to communication which include differences in language, culture and digital literacy. Jason’s goal is to ‘change lives’ by improving communications between NHS organisations and improving communications and access to services for patients. He believes that digital technology holds the key.

For more information, contact Jason on [email protected] or follow him on twitter @TH_JasonGordon.





Lord Paul Scriven, Member, Select Committee on the Long-term Sustainability of the NHS

lord scrivenPaul was introduced into to the House of Lords in October 2014.

With over 20 years of leadership experience, driving innovation in the public and private sector. A former NHS Manager and now a consultant in public service transformation and services to private and public sector organisations in the UK, South East Asia and Southern Africa.

He also serves as a Councillor on Sheffield City Council and is a former Leader of the City.

Paul also served on the national Public Service Transformation Panel for the Treasury and DCLG reporting on the major changes needed to improve public service delivery at national and local level.




Helen Milner, Chief Executive, Good Things Foundation
Helen Milner (1)Helen Milner OBE is the Chief Executive of Good Things Foundation, a UK staff-led charity that works with over 5,000 hyper-local community UK partners so people can benefit from everything the internet has to offer. In the past six years her organisation and its local partners have helped a bit over 2 million people to do just that using www.learnmyway.com. Helen was awarded an OBE for services to digital inclusion in the Queen’s Birthday Honours List in June 2015. She was named by Computer Weekly as the 25th most influential person in UK IT in 2014. Helen worked in the House of Commons as a member of The Speaker’s Commission for Digital Democracy and is now the Specialist Advisor on Digital Engagement to the House of Commons’ Public Accounts Committee.




Juliet Bauer, Director of Digital Experience, NHS Digital

Juliet Bauer

Juliet leads all patient-facing digital technology projects for NHS England. This includes the transformation of the NHS Choices website and the development of digital experiences that will help people to manage life-long conditions like diabetes and asthma.

Prior to joining NHS England, Juliet led similar technology programmes at a range of businesses from start-ups to major media companies. This included leading the transformation of The Times digital experience to a subscription product.





Christopher Fincken, Chairman, UK Council of Caldicott Guardians (UKCCG)

CMF Portrait 2012 IMG_9686Christopher Fincken is currently (Feb 2017) Chairman of the UK Council of Caldicott Guardians (UKCCG), and works closely with the office of the National Data Guardian. He was a Caldicott Guardian for over ten years in an Acute NHS Hospital Trust serving a cathedral city and large rural population before volunteering as a Caldicott Guardian for Marie Curie, the leading UK charity which provides home nursing care and hospice care for people with a terminal illness.

He was also an independent member of the National Information Governance Committee of the Care Quality Commission (NIGC – CQC) until it’s dissolution in 2015.

He represented UKCCG on the NHS Protect Strategy Implementation Group and was a member of the NHS Commissioning Board’s IG Professional Leadership Group. He was also Chair of the Honest Broker PIA Steering Group and a member of the cross government data sharing workshop addressing barriers to information sharing in relation to gang violence. He has a particular interest in Multi Agency Risk Assessment Conferences on Domestic Violence (MARAC’s) and Multi Agency Public Protection Arrangements (MAPPA) and is the author of “Striking the Balance”, guidance for information sharing in relation to Domestic Violence published by the Department of Health.

He combines a deep knowledge of the challenges that real life presents with a passion to understand and unravel problems to try and find the best solution. He writes, lectures, and provides innovative, memorable and challenging training all based on practical experience! In addition he provides advice and guidance to an extensive range of organisations both local and national on Caldicott Guardian, confidentiality, information sharing, information governance and data protection.


Dave Taylor, Trustee, Patients Association

DDave Taylor has over 35 years’ experience of digital development and marketing in both the public and private sectors. Formerly he was responsible for e-commerce and web marketing for a multinational manufacturer and later joined the National Physical Laboratory to assume responsibility for knowledge transfer between their scientists and the NHS.

In 2007/8 he provided digital media support for Lord Darzi’s healthcare consultations for NHS London and the NHS Next Stage Review, and subsequently joined Imperial College’s Faculty of Medicine where he manages technology-based research projects in healthcare quality improvement and patient safety. His recent work includes an iPad-based app that facilitates communication within surgical teams and between the team and their patients.

He became a Trustee of the Patients Association in 2015, where he oversees their digital communications strategy and systems.

Dave has a BSc in Mathematics and an MSc in Experimental Psychology.


Maggie Ellis, Lead Academic, Enterprises, LSE, Co-ordinator EKTG

Maggie has been at The London School of Economics and Political Science (LSE), involved with EU and UK Research Projects since 1999. MonAMI, and SOCIONICAL projects lead to developing a Vulnerable People in the Community Group. Other project work links with a Review of Scottish Government Services. As an Occupational Therapist, she managed physical disability, mental health and learning disability services, has been Chairman of the College of OT (UK), the European OT Committee and a Member of many university and research boards. Other earlier research includes Falls Avoidance. EU and ISO Technical Committee Membership brought wider experience linking user needs with designers, planners and policy makers. Maggie uses this background in her OT Practice at West Square Associates (WSA). Maggie is a Member of the Cross Party Groups for Digital Inclusion and Disability, Holyrood and for Smart Cities and Legal Aid in the UK Parliament.


Booking Information

If you would like assistance registering your place please contact Evi Petkuna on 0161 376 9007 and we will be happy to assist.

Discounts for 3 or more delegates are available.

Want to pay by invoice? If you select your tickets and click on the green Register button. Once you’re through to the registration page, you can switch payment method from Credit/ Debit Card to Pay by Invoice– if you get stuck please call us on 0161 376 9007 and we will be happy to help.

Health and social care professionals, patient representatives, and designers who are interested in how to create digitally-led services that improve health and care services for users.

Job titles include:

Chairs/Chief Executives

Chief Information Officers

Chief Technology Officers

Clinical Commissioning Groups

Clinical/Medical Directors

Digital Champions/Digital Managers

Digital Strategy Leads

Directors of Enterprise and Innovations

Directors of Information Management / Informatics / ICT

Directors of Social Services

Directors/Heads of Business Management/Transformation

Directors/Heads of Commissioning/Procurement

Directors/Heads of Communications

Directors/Heads of Digital Inclusion/Engagement

Directors/Heads of Efficiency and Improvement

Directors/Heads of Information Assurance/Governance/ IT Security

Directors/Heads of Modernisation and Performance

Directors/Heads of Policy/Strategy

IT Directors/Managers

Professors of Informatics / Health Informatics / Medicine

Professors of Science / Technology / Research

Programme/Project Directors

Service Managers

Web Directors/Managers



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Phone Telephone: (0161) 376 9007 email Email: [email protected] Book now


The Royal National Hotel
Russell Square, Bedford Way
London,Select a State:WC1H 0DGUnited Kingdom
0207 278 7871


Open Forum Events Ltd
(0161) 376 9007
[email protected]