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Digital Government Summit: Agile Policy Making

November 30, 2016 @ 8:00 am - 5:00 pm

Phone Telephone: (0161) 376 9007 Book now Register your interest Previous event View Programme

Overview            View Programme

“It’s not about making existing things just a little bit better: it’s about completely rethinking what we do and how we do it.” Stephen Foreshew-Cain, Former Executive Director, Government Digital Service

Digital Government Summit 30 November 2016 ManchesterSubstantial change is underway across government and public services to transform the relationship between the citizen and the state. The goal is to make it easier for people to access the services they want, when and where they want, and to deal with government in a simple, secure and speedy way. We are in the digital age but is not just about new technology, big data or moving services online. It is about thinking in a completely different way. Being agile and flexible enough to implement service design as it forms, to test different versions of the same services and pick the winner at low cost, to have feedback and public consultation in real time. This event will explore how to build services that meet citizen’s needs and rethink policy making and service design so they are closely tied.

This summit of digital leaders will focus on how government and civil service is changing, both in the UK and across the world, and what the future might mean for national and local democracy, for policy making and implementation, and for data and information sharing. The agenda will explore how to make services simpler, clearer and faster for citizens and ensure your organisation has the right skills in place to make it happen.

Join us at the Digital Government Summit: Agile Policy Making to hear from the latest thinking, strategies and cutting-edge projects that are transforming how public services are being designed, commissioned and delivered on a national, regional and local level. You will learn what the future direction for government and the public sector is and how to transform your organisation to benefit from new innovations and new ways of working.

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More details            View Programme

The digital revolution has seen new technologies, new ways of communicating and new ways of sharing information transform our lives. Advances in technologies are opening up ever increasing opportunities to reshape services around the individual and transform the relationship between citizens and the state. The public sector needs to be agile enough to keep pace with digital innovations and ideas. We may not know what the next big technology is but we can make sure we have the skills, structures and knowledge to be smart and nimble enough to take advantage.

Digital by default does not mean just mean moving existing services online, it is also about changing the way organisations work. Policy making is moving away from delivering top-down, broad concepts towards bottom-up, service user-led policies, ideas that are rooted in evidence of what works and what doesn’t. Rather than delivering big IT projects at high cost the future will see smaller, faster sprints and iteration at low risk, closing the gap between ideas and implementation. The public sector is becoming more collaborative, integrated and able to share the best ideas of what works, quickly. Digital is not just about the technology and tools but about the people having the right skills to reap the benefits innovation can bring. By being digital by default the way services are designed, commissioned and implemented is changing.

Agile methods of working started out as an alternative approach to software development but is now applied more widely to a range of projects, not least policy making and service design. Government services need to respond quickly to the needs of the public. The agile approach is about researching, testing, prototyping and learning about user needs – all at the same time – before you start building the real service. It allows organisations to make quick changes, gather user feedback and take advantage of the latest technologies and fast-paced innovations whilst the service is still being designed and built. How can we use agile to rethink and redesign public services and government policy?

Digital Government Summit: Agile Policy Making will bring together digital leaders to explore how government and civil service is changing, both in the UK and across the world, and what the future might mean for national and local democracy, for policy making and implementation, and for data and information sharing. The agenda will focus on how to make services simpler, clearer and faster for citizens and ensure your organisation has the right skills in place to make it happen.

Benefits of Attending            View Programme

  • Hear about advances in technologies that are opening up increasing opportunities to reshape services around the individual and transform the relationship between citizens and the state.
  • Discover how to use agile methods to drive bottom-up, service user-led policies and public services.
  • Gain an insight into the very latest thinking and innovations that are driving government strategy.
  • Hear how services and departments can collaborate better to meet service users’ needs.
  • Discuss and debate which digital strategies are having a positive impact and why.
  • Explore examples of digital projects that have proven to deliver better services and the lessons learnt to take forward into new projects.
  • Learn how to create a diverse, digitally skilled workforce and ensure we have the skills and knowledge to be smart enough to take advantage of the next big technologies.
  • Engage with a panel of experts in digital government to better understand the latest ideas and how to implement them into new ways of working.
  • Benefit from the opportunity to question, discuss and debate current challenges and opportunities and those for the future.
  • Take advantage of knowledge sharing and professional networking.
  • Gain the maximum number of 6 CPD points.

Please see Terms and Conditions.

Pitney Bowes

new_logoPitney Bowes is a global technology company that provides innovative products and solutions to power commerce, from shipping and mailing solutions to location intelligence, customer information management, customer engagement and Ecommerce. With a 95-year history of working with the public sector delivering improvements to its citizens and stakeholders, Pitney Bowes is well-positioned to help organisations achieve digital transformation objectives. NHS foundations, trusts, hospitals and surgeries use Pitney Bowes’ technology to minimise risk, refine processes, drive cost savings and create operational excellence with accuracy and precision.
Pitney Bowes is included within Government frameworks G-cloud and the UK Government Postal Services Framework (RM1063).

Twitter: @PitneyBowes
LinkedIn: Pitney Bowes


The Agile Business Consortium

Supporting your Agile business change initiatives

agile-business-consortium-logo-300dpi-cmykOn Wednesday 5 October the DSDM Consortium evolved into the Agile Business Consortium and was launched at the Agile Business Conference 2016.

Our mission is to be a global leader in promoting, supporting and enabling Agile Business
By providing advice, guidance and accredited products and services to C-level executives and their change management teams through an international network of partners.

Building on more than 20 years’ experience in developing very successful project management and programme management frameworks, we have now launched the Agile Business Change Framework that is designed to support businesses and organisations in adopting Agile at any organisational level and on any scale.

For more information www.agilebusiness.org
Twitter – twitter.com/agile_biz #AgileBusiness
Facebook – www.facebook.com/AgileBusinessConsortium
LinkedIn – www.linkedin.com/company/agile-business-consortium


BoardPad_Logo_CMYK_Pos 2
BoardPad is the market leading solution that transforms Directors devices into highly secure, collaborative digital board and meeting packs. Administrators use Connect, BoardPad’s administration platform to easily manage, compile and instantly distribute documents to their board. BoardPad saves time and money and improves security.

To find out how BoardPad can assist in reducing the time, cost and effort required to product meeting packs, contact our dedicated Public Sector Sales Manager, James Harley, on (020) 7539 7589 or email [email protected]




Contensis by Zengenti
Contensis By Zengenti 2016 horizontal light on dark for webContensis content management system powers the websites of leading organisations. Continuously improved, Contensis is particularly good at managing large and complicated public-sector websites.

At Zengenti, we provide end-to-end services for our clients, or we act as an extension to their web teams. We design, we migrate, we build, we test, we develop, we train.
“Having Contensis as our main web platform has made a massive difference in what we can deliver with our online services.”
– Ruth Woodbridge, Web and CRM Manager

Staffordshire County Council’s website is the maximum, 4-star rated in the SOCITM Better Connected Report.

Contensis is available through the G-Cloud 8 Framework.







IE GDS is a Government Digital Services standards compliant, Agile software development house. We partner with our clients – including Public Health England, West Midlands Fire Service and the Gambling Commission – to deliver agile, efficient, low friction, high value public services that make a real difference.

IE GDS is a single location, multi-disciplinary team of systems analysts, user researchers, ux designers, Scrum Masters, content designers, lead architects and developers. From systems analysis, through co-creation workshops and user research to rapid prototyping and user testing sessions, IE is proud to be the public sector’s partner of choice.

For help on your digital transformation journey, find IE GDS on G-Cloud and on Digital Outcomes & Specialists.


Email: [email protected]

Telephone: 0121 237 3866



cityfibreCityFibre is the UK’s builder of Gigabit Cities and the national alternative provider of wholesale fibre network infrastructure. It has major metro duct and fibre footprints in 40 cities across the UK and a national long distance network that connects these cities to major data-centres across the UK and to key peering points in London.

The company has an extensive customer base spanning service integrators, enterprise and consumer service providers and mobile operators. Providing a portfolio of active and dark fibre services, CityFibre’s networks address 28,000 public sites, 7,800 mobile masts, 280,000 businesses and 4 million homes.













David Evans, Director for Policy and Community, BCS, The Chartered Institute for IT

david-evansDavid joined BCS, The Chartered Institute for IT in 2006. He is Director for Policy and Community. After a physics degree at the University of Southampton, David started his career in IT, then moved into a variety of marketing, communications and policy roles.

He has worked in a range of organisations from technology start-ups to global technology firm Intel Corporation. David’s background covers science and technology, marketing and communications, public policy and politics. In addition to being a professional member of BCS, he is also a Fellow at the Institute of Directors.

BCS Making IT Good for Society: http://www.bcs.org/category/18771



Dr Andrea Siodmok, Head of Policy Lab, Cabinet Office

andrea-siodmok-headshot-400Dr Andrea Siodmok is the Head of the Policy Lab in the Cabinet Office. She is both a practitioner and design thinker with an international reputation for applying design for public good. Formerly Chief Design Officer at the Design Council, she is currently head of the UK Government’s Policy Lab and a Deputy Director at the Cabinet Office. Launched in 2014, the Policy Lab is a creative space where civil servants can experiment with new techniques and approaches to policy problems from data science to design.




Erich Waldecker, Head of Department, Federal Ministry of Finance, Austria

foto-erich-waldecker-002Erich Waldecker graduated with a degree in Business Administration and is employed for more than 32 years in the Austrian Tax Administration. He started in a local tax office for about 12 years and at present he is working in the Federal Ministry of Finance in Vienna. There he is head of department with the responsibility of widespread IT support for the local tax offices all over Austria.

In the last 15 years he was significantly engaged in the extensive efforts of the Austrian Tax Administration to make digital transformation happen. Among others he was intensely involved in establishing a portal “FinanzOnline” which made it much easier for Austrian citizens and business to deal with their tax duties. The mutual advantages of such a seamless electronic tax process creates a clear win – win situation for tax payer and tax authority.




Adam Boyse, Transformation Director, Department of Work and Pensions

adam-boyseAdam has worked in technology for 26 years, starting his career at Rover/BMW Group building car configuration systems. He went on to spend a number of years leading software development teams working in the motor industry, pharmaceuticals, telecommunications and healthcare industries. He then went on to be COO of Medicsight and CEO of Medicexchange before moving into the retail sector, focused on digital delivery and large scale agile transformation. Prior to joining DWP in January 2016, Adam was Head of Technology Strategy and Head of IT Delivery at New Look fashion.



Marc McLaughlin, Field Sales Manager North UK & Ireland, Pitney Bowes

marc-mclaughlinMarc McLaughlin runs a UK sales team for inbound and outbound client communications technology for Pitney Bowes.  In this role, Marc works closely with blue chip companies to help them drive results with digital and physical technologies, and with public sector organisations across local government, education and healthcare to help them achieve the government’s ‘digital by default’ objectives.

Marc joined Pitney Bowes in 2012, in our field sales organisation. He was promoted to the position of Field Sales Manager in 2016 after consecutive years of high performance in the field. Marc was awarded the Institute of Sales & Marketing Award’s ‘BESMA’ for Best Business Development Manager of the Year UK 2015. During his four years on client sites he developed a deep operational understanding and empathy of client processes and challenges. Public sector projects that Marc collaborated on included the digitization of pharmaceutical work with the NHS, Streamlined postal process within Middlesbrough Council and the tracking of inbound packages to Leeds Teaching Hospitals NHS Trust.

Jessica Figueras, Chief Analyst, Kable

jessica-figueras_official-croppedJessica Figueras is Chief Analyst at Kable, the UK’s leading analyst firm focusing on public sector digital and technology. She advises clients on UK government technology policy, with focus areas including the use of data in policymaking, SMEs and innovation, digital transformation, legacy renewal, sourcing policy, software development and Brexit. She is regularly quoted in the national press and speaks at government conferences.

During her 21 years in the tech sector, Jessica has been an advisor to C-level executives and a well-known technology commentator and speaker. As an analyst she has published extensively on enterprise technology, specialising in vertical sectors (government and telecoms), SMEs, digital and mobile.

Previously Jessica has been a strategy consultant, director at a London-based digital start-up which promoted SME-led innovation, and Practice Leader at Ovum. She has an MA from the University of Cambridge and a Diploma in Computing from the Open University.



Victoria Boelman, Principal Researcher, Government Innovation, Nesta

victoria-boelman-002Victoria is Principal Researcher in Government Innovation at Nesta. She is currently working on the potential of new digital tools to transform democracy and the exploring the future of a 21st Century UK Parliament. Victoria was previously Head of Research at The Young Foundation, one of the UK’s leading think tanks, leading projects on the potential of social innovation to transform our cities and public services.





Oliver Westmancott, Digital Strategy Director, IE GDS

oliver-westmancottOliver began working with IE in 2000 and became a director when IE bought his digital consultancy in 2003.

Oliver is now responsible for heading up IE GDS’s talented digital service teams – both developers and consultants. Although no longer hands on with production work, Oliver remains fascinated by and deeply involved in digital strategy and technologies, particularly when its potential is applied to solving real world problems.

He loves to immerse himself in organisational strategic challenges and to look for innovative digital solutions to those challenges – appropriate for the world of today and tomorrow.

He’s led co-creation workshops with senior stakeholders from organisations including Public Health England, NHS Digital and West Midlands Fire Service. An engaging public speaker, he’s presented to NHS CIOs at the HIMSS Executive Leadership Summit, to a delegation of Chinese healthcare executives through Nine Health CIC and to senior executives from The International Association of Gaming Regulators.

Vicky Ladizhinskaya, Senior Commercial Manager, Crown Commercial Service

Vicky ladVicky Ladizhinskaya is a commercial expert with wide experience in procurement, implementation, management and exit of a wide variety of partnership contracts, as well as development and delivery of contract management transformation programmes.

Vicky is passionate about the public sector getting value for money from the contracts they procure. To facilitate that she has developed and keeps implementing contract management standards and related training, to enable contract managers at all levels of expertise and experience, to manage the contracts entrusted to them better.

Her aim and mission is to spread contract management best practice to the widest possible audience of commercial managers in both public and private sectors.

Twitter handle: @jessicafigueras


Hugh Ivory, Managing Partner, Agilesphere

hugh-ivoryHugh Ivory is a managing partner at Agilesphere, and a former DSDM Board member now the Agile Business Consortium. He played a key role in the development of Atern, the baseline for the current version of AgilePM®.

Hugh has managed agile transformations in a number of Financial Services organisations. Recently, Hugh worked at the Government Digital Service, developing governance for digital service delivery. He is currently contributing to the development of the framework for Agile Business Change, which was recently announced by the Agile Business Consortium.




Daniel Thornton, Programme Director, Institute for Government

daniel-thorntonDaniel joined the Institute in April 2015, after more than two decades of experience in the UK and international public service. Daniel began his career in the Foreign Office, and subsequently worked in Parliament, HM Treasury, the Cabinet Office, 10 Downing Street and as a Director in the Department for Communities and Local Government. From 2009 until 2015, he worked in Switzerland for Gavi, a public-private partnership that funds immunisation in developing countries. Daniel leads on the Institute’s Civil Service-facing work.





Jonathan Lewis, Chief Commercial Officer, Contensis by Zengenti

jon-lewis-square-002Jon’s background includes digital strategy, user experience, and content governance. He has a talent for marrying corporate objectives with user needs, and enjoys working with others to do the same. Over the last 6 years, he’s supported our clients through every stage of digital maturity – running workshops, managing projects, and presenting at board level to get buy-in with senior stakeholders.


Booking Information

If you would like assistance registering your place please contact Luke Boulter on 0161 376 9007 and we will be happy to assist.

Discounts for 3 or more delegates are available.

Want to pay by invoice? If you select your tickets and click on the green Register button. Once you’re through to the registration page, you can switch payment method from Credit/ Debit Card to Pay by Invoice– if you get stuck please call us on 0161 376 9007 and we will be happy to help.

Job titles include:

Business Analysts
Central Government
Chief Digital Officers
Chief Executives
Chief Information Officers
Chief Technology Officers
Development Managers
Digital Champions/Managers
Digital Strategy Leads
Directors of Commissioning/Procurement
Directors of Communications
Directors of Efficiency and Improvement
Directors of Finance
Directors of Modernisation and Performance
Directors/Heads of enterprise and innovation
Directors/Heads of Technology
E-government leads
Heads of Business Management/Transformation
Heads of Change Management
Heads of Customer Service
Heads of Digital
Heads of Economic Development
Heads of eGovernment
Heads of Growth and Regeneration
Heads of ICT
Heads of Information Assurance/Governance
Heads of Innovation
Heads of Insight
Heads of Inward Investment
Heads of IT Infrastructure
Heads of IT Security
Heads of Planning
Heads of Policy/Strategy
Heads of Research and Innovation
Health and Social Care
Higher Education
Informatics Leads
IT Directors/Managers
Local Authority officials
Local Businesses
Local Enterprise Partnerships
Operations Managers
Programme/Project Directors
Project and Programme Managers
Project Director/Programme/Portfolio Managers
Senior Managers
Strategic Directors
Virtual Services Managers
Web Directors/Managers

Manchester Conference Centre
Sackville Street
M1 3BB

Hotel 1:
Premier Inn Manchester City Centre Portland Street Hotel: From £51 http://www.premierinn.com/en/bookingSummary!execute.action

Hotel 2:
Premier Inn Manchester Central Hotel: From £55 http://www.premierinn.com/en/bookingSummary!execute.action

Hotel 3:
Travelodge Blackfriars Street: From £49 http://www.travelodge.co.uk/search_and_book/extras.php?room_0=DNBARFLEX&bookerName=

We also now have special rate code for delegates wishing to stay at the Pendulum Hotel (MCC) the night before the event at a rate of £87.00 Bed and Breakfast inclusive.

Please enter the code ‘DELEGATE’ in order to receive this rate for events organised by Open Forum Events only. Please see the link below: http://www.manchesterconferencecentre.co.uk/on-site-hotel-bedrooms/

View the event programme for the day.

Sponsorship opportunities.

Benefits of Attending.

Phone Telephone: (0161) 376 9007 email Email: [email protected] Book now


Open Forum Events Ltd
(0161) 376 9007
[email protected]


Manchester Conference Centre
Sackville StM1 3BBUnited Kingdom+ Google Map