The Midlands and Lancashire Commissioning Support Unit (MLCSU) is one of the largest CSUs in the UK, representing 44 CCGs across the Midlands and North West. As with most of the public sector, budgets within CCGs are being squeezed whilst they are managing an increase in demand and focus on quality.
MLCSU needed, and were looking for, a system that could deliver a transformation to their approach to CHC commissioning, that could support market management and placement of patients in a way that was scalable both by the number of patients it dealt with and the number of CCGs that used it. It needed to do this by improving to whole commissioning process as well, better engaging the providers, improving the quality of information and along with it the efficiency of the process. Importantly it also needed to deliver savings whilst improving the patient experience. The CSU ultimately chose to work with adam.
“We’re doing something that no-one else is. Every CHC team faces the same challenges, but we’re doing something unique it is here and it’s starting to make real a difference.” Martin Pope, Head of Mobilisation, Midlands and Lancashire Commissioning Support Unit
MLCSU has now been working with adam since March and the results are clear. On a like for like basis prices have been reduced by 8% year on year, worth £800k to date. The expectation is a saving of £5m within 4 years. These savings have not been achieved by compromising in other areas. MLSCU have seen their quality rating on placements increase, more offers coming in from more providers, improved contract management and MI that enables them to truly understand what is happening in their market.
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To hear more about adam and the work they are doing , join us at The Future NHS Plans: Delivering Transformation and Sustainability on May 18th at Royal National Hotel, London.