Patient Safety-Implementing the New Strategy

  • Wednesday, 29 April 2020
  • ETC.Venues Prospero House, London
  • 08:25 - 16:30
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Following the successful, inaugural patient safety event held in Manchester in October 2019, Open Forum Events invite you to further consolidate knowledge and learning by attending the Patient Safety-Implementing the New Strategy conference.

The Patient Safety Strategy, published in July 2019, was designed to deliver improvements in patient safety and standards. The ambition is to make the NHS the safest system in the world to receive healthcare and it is thought that the implementation of the strategy could save nearly 1000 extra lives per year from 2023/24, whilst saving £100 million in care costs.

Based on three principles which are; A Just Culture, Openness and Transparency and Continuous Improvement, the strategy recognises three areas of work priority: Insight, Involvement and Improvement.

As a follow up to the conference ‘A New Strategy for Patient Safety--Insight, Involvement, Improvement’, this event will now turn its attention to the implementation of the strategy and how it is impacting on keeping patients safe from unintended or unexpected harm.

Delegates will learn more about:

  • The implementation plan and it’s roll out to patient facing professionals and all associated staff
  • The systems and processes that have been updated, as set out in the strategy, and how these will operate in the future to deliver improvements
  • Exemplars of best practice where innovation and technology are supporting enhanced safety for patients, staff and all those entering the NHS environment

Once again, we are delighted to introduce an outstanding line up of contributors, willing to share knowledge, experience and insight through the plenary sessions, with ample opportunity for interactive engagement with the delegate audience. The agenda has been designed to allow for casual networking amongst fellow professional and contemporaries committed to providing a safer NHS.  




“Every patient – whether in hospital, at home, in a GP surgery – expects compassionate, effective and safe care. To achieve that, we need to improve learning, we need to better shout about the work that the best trusts are doing, and the NHS must be as open and transparent as we can.” Matt Hancock, Secretary of State for Health and Social Care


The State of Care report by the CQC states that safety is the most significant cause for concern within the NHS. To support safety improvement, the new strategy proposes national action to ensure patients receive safer care. It aims to concentrate on the key areas of concern which are based upon the amount of harm caused, where mitigation is highest, and where the greatest levels of variation occur. Across these three areas the ambition is to reduce avoidable harm by 50% including the occurrence of ‘never event’s and medication errors.


There are three guiding principles:

A Just Culture- Blaming people for non-malicious errors is not conducive to improved safety. The focus should be on changing systems and procedures to allow people to conduct their job more safely.

Open and Transparency-Encouraging staff to be open and honest when mistakes happen allows for shared discussion, learning and revisions to be made.

Continuous Improvement-A continuous focus to make quality improvements to the system by assessing what needs to be improved, how changes will make things better and how the impact can be measured. Empowering staff and patients to recognise and respond is crucial.   


The three areas of work identified as priorities are:


The NHS will:
• adopt and promote key safety measurement principles and use culture
metrics to better understand how safe care is
• use new digital technologies to support learning from what does and does
not go well, by replacing the National Reporting and Learning System with a
new safety learning system
• introduce the Patient Safety Incident Response Framework to improve the
response to and investigation of incidents
• implement a new medical examiner system to scrutinise deaths
• improve the response to new and emerging risks, supported by the new
National Patient Safety Alerts Committee
• share insight from litigation to prevent harm.



The NHS will:
• establish principles and expectations for the involvement of patients,
families, carers and other lay people in providing safer care
• create the first system-wide and consistent patient safety syllabus, training
and education framework for the NHS
• establish patient safety specialists to lead safety improvement across the
• ensure people are equipped to learn from what goes well as well as to
respond appropriately to things going wrong
• ensure the whole healthcare system is involved in the safety agenda.


The NHS will:
• deliver the National Patient Safety Improvement Programme, building on the
existing focus on preventing avoidable deterioration and adopting and
spreading safety interventions
• deliver the Maternity and Neonatal Safety Improvement Programme to
support reduction in stillbirth, neonatal and maternal death and neonatal
asphyxial brain injury by 50% by 2025
• develop the Medicines Safety Improvement Programme to increase the
safety of those areas of medication use currently considered highest risk
• deliver a Mental Health Safety Improvement Programme to tackle priority
areas, including restrictive practice and sexual safety
• work with partners across the NHS to support safety improvement in priority
areas such as the safety of older people, the safety of those with learning
disabilities and the continuing threat of antimicrobial resistance
• work to ensure research and innovation support safety improvement


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ETC.Venues Prospero House, London

ETC.Venues Prospero House, London

Our flexible and modern venue is situated over three floors, alongside two relaxing restaurants. The two large conference suites that can accommodate up to 300 people, are both conveniently located next to networking and exhibition space. Additional smaller meeting and training rooms range in capacities from 10 to 300 ensuring that Prospero House is perfect for any size event.

The venue is equipped with state-of-the-art AV, plasma screens and superfast wifi and they even include all the little touches that help make your event a success, such as flip charts and delegate stationery. An event team is on hand to ensure any event runs smoothly, and the in-house chefs produce freshly prepared lunches, breakfasts and all day snacks. Its fantastic location, opposite Borough tube station and a short walk from London Bridge and trendy Borough Market, means its ideally suited for clients both North and South of the river.

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