Patient Safety: Safer Culture - Safer Systems

  • Tuesday, 18 May 2021
  • The Royal National Hotel, London
  • 08:25 - 16:55
150+
Conference
Attendees
10
CPD
Credits
15+
Expert Speakers
20+
Sponsors & Supporters
  • Overview

Programme co-developed with:The Patient Safety Strategy was designed around an ethos of learning and acting when things go wrong. The ambition is to make the NHS the safest system in the world to receive healthcare and it is thought that the implementation of the strategy could save nearly 1000 extra lives per year from 2023/24, whilst saving £100 million in care costs.

One year on and the first annual progress report has been published. Despite the challenges posed by the COVID-19 pandemic, improvements have been made against the ambitions laid out in the strategy. Although the virus has impacted the strategy's pace of implementation, the patient safety incident management system (PSIMS) is scheduled to be rolled-out in early 2021, progress has been made towards involving patients and carers in their own safety; as well as integrating digital technology and embedding patient safety in education across NHS settings.   

Conference delegates will take away the following benefits of attending:

  • 10 CPD Points.
  • Updates on progress made across health care settings over the last year to improve patient safety, with consideration given to the pressures NHS services responded to during the COVID-19 pandemic.
  • Network, share knowledge and develop best practices for embedding patient safety standards across healthcare settings and education with NHS leaders, World Health Organisation (WHO) consultants, senior clinicians and University Hospital directors.
  • Develop further understanding of initiatives such as the new patient safety incident response framework (PSIRF) and other programmes being introduced to support constructive reviews of circumstances where care does not go as intended, openly - without fear of inappropriate sanction, supportive of those affected, with the guiding principal of improving services; as well as accessing materials and sharing recurrent investigative themes/recommendations on reducing claims and improving claims risk management.
  • Learn from case studies of NHS Trusts adopting digital technologies to improve patient safety, outlining the journey from concept, to planning and integration.
  • Confirmed Speakers

Event Sponsors and Supporters

  • Event Programme

08:30

Registration and Coffee in the Networking Area

09:25

Chair’s Opening Address

  • Helen Hughes, Chief Executive, Patient Safety Learning (confirmed)

Helen is an experienced leader in organisational effectiveness and transformational change. She has held healthcare leadership roles globally with the World Health Organisation (WHO) where she led the global 'Patients for Patient Safety' programme and in the UK, where she serves as Chief Executive of the National Patient Safety Agency. Helen has also held leadership positions at the Equality and Human Rights Commission (EHRC), Parliamentary Health Services Ombudsman and the Charity CommissionHer passion for improved patient safety is informed by personal family insight into the impact of unsafe care and the ineffectiveness of organisational responses to learn from error.

09:30

Keynote Address

"Delivering the Patient Safety Strategy: Making the NHS the Safest Healthcare System in the World - The AHSN Network Contribution"

This presentation will give an overview of the 15 Academic Health Science Networks (AHSN) and Patient Safety Collaboratives (PSCs) roles as important delivery agents of the NHS Patient Safety Strategy, covering:

  • Progress on partnership projects around the country that have tested new ideas and ways of working, yielding potential to make big impacts on patient safety and reducing costs.
  • Patient Safety in Partnership: Our Plan for a Safer Future 2019 - 2025, published to demonstrate how 15 AHSNs and PSCs they support will work more closely with local health and care system leaders, patients and national leaders to improve safety both in hospitals and community-based services.
  • Ways to get involved in your local AHSN.
09:50
  • Helen Higham, Co-Director of the Oxford Patient Safety Academy and Consultant Anaesthetist, Oxford University Hospitals NHS Trust (confirmed)
"Human Factors Approach to Patient Safety"

The Patient Safety Academy has been formed from collaboration between two research groups in the University of Oxford, with expertise in patient safety, human factors/ergonomics and improvement science; the Quality, Reliability, Safety and Teamwork Unit (QRSTU) and Oxford Simulation Teaching and Research (OxSTaR) Project involves provision of human factors patient safety training to all team members involved in a project. The PSA team provide support which enables the staff to choose the areas of concern they want to focus on, work together to generate potential solutions and then trial these solutions. The result is staff–led projects with improvements which fit their service and with successes and learning they can share with other teams.

10:10

Amelia Newbold, Risk Management Lead, Browne Jacobson (awaiting diary confirmation)

"The New Patient Safety Incident Response Framework"

The New Patient Safety Incident Response Framework (PSIRF) will support the NHS to operate systems, underpinned by behaviours, decisions and actions, that assist learning and improvement, and allow organisations to examine incidents openly without fear of inappropriate sanction, support those affected and improve services.

10:30

Main Sponsor

10:50

Question and Answer Session

Dr Cheryl Crocker, AHSN Network Patient Safety Director, AHSN Network (confirmed)

Helen Higham, Co-Director of the Oxford Patient Safety Academy & Consultant Anaesthetist, Oxford University Hospitals NHS Trust (confirmed)

Amelia Newbold, Risk Management Lead, Browne Jacobson (awaiting diary confirmation)

11:00

Coffee in the Networking Area

11:45

Case Study

This slot is reserved for organisations looking to engage delegates with services and opportunities that compliment conference presentation and discussion panel topics. If you're interested in delivering a Case Study, contact us on 0161 376 9007.

12:05
  • Justine Sharpe, Regional Safety and Learning Lead (London), NHS Resolution (confirmed)
"Learning from Claims: NHS Resolution Insights"

Sharing the recurrent investigative themes and recommendations from NHS Resolution to reduce claims. Gain an understanding of why patients and families claim and what patients and staff want following harm. Hear and access free support materials to improve claims risk management that can be applied locally to support improve both patient and staff safety.

12:25
"A Lived Experience"

Synopsis coming soon...

12:45

Case Study

This slot is reserved for organisations looking to engage delegates with services and opportunities that compliment conference presentation and discussion panel topics. If you're interested in delivering a Case Study, contact us on 0161 376 9007.

13:05

Question and Answer Session

Justine Sharpe, Regional Safety and Learning Lead (London), NHS Resolution (confirmed)

Jen Gilroy-Cheetham, NHS Engagement Manager, Chiesi (confirmed)

Speaker TBA

Speaker TBA

13:15

Lunch in the Networking Area

We'll be working with venues to ensure lunch at our events is as delicious as ever and caters for a range of dietary preferences - whilst being served in a safe and seamless manner. Some of the new measures we will be introducing to this effect are:

  • One-way queuing systems with safe distancing in operation.
  • Individual snacking bags containing fruit, trail mix and sweets provided on arrival - this will prevent people mixing around snack bars during networking breaks.
  • Individually portioned dishes and pre-sealed cutlery will be served at collection points.  

Where possible, we will request food is sourced locally to reduce food miles, use seasonal vegetables, red tractor certified meat and eggs from free range hens.

14:15

Chair’s Afternoon Address

  • Helen Hughes, Chief Executive, Patient Safety Learning (confirmed)
14:20

Helen Hughes, Chief Executive , Patient Safety Learning (confirmed)
Julie Coombes, Head of Clinical Education Transformation, Health Education England (awaiting diary confirmation)

"How is Education and Training Improving Patient Safety? How Much More Needs to Be Done? "

Patient safety should be a thread of learning that connects all staff working in the NHS, across all disciplines, from apprentice and undergraduate right through to retirement. The NHS cannot expect to achieve improvements in patient safety if it is not embedded within education curriculums and training.

14:40

Case Study

This slot is reserved for organisations looking to engage delegates with services and opportunities that compliment conference presentation and discussion panel topics. If you're interested in delivering a Case Study, contact us on 0161 376 9007.

15:10

Julie Storr, Consultant, World Health Organisation and Director/Founder, S3 Global (awaiting diary confirmation)

Claire Kilpatrick, Consultant, World Health Organisation and Director, S3 Global (awaiting diary confirmation)

"Safety Leadership and Learning from other Healthcare Systems for Implementation"

Although healthcare systems differ from country to country, improving patient safety encounters similar challenges. The NHS can benefit from discovering successful practices from elsewhere in the world and learn from what has not worked so well. 

15:40

Question and Answer Session

Julie Coombes, Head of Clinical Education Transformation, Health Education England (confirmed)

Julie Storr, Consultant, World Health Organisation and Director/Founder, S3 Global (awaiting diary confirmation)

Claire Kilpatrick, Consultant, World Health Organisation and Director, S3 Global (awaiting diary confirmation)

Speaker TBA

15:50

Afternoon Refreshment Break

16:00
  • Luke Brown, Senior Charge Nurse, Emergency Department, Homerton University Hospital NHS Foundation Trust (confirmed)
"Action Card App – Aiming to Improve Patient Safety "

This is Homerton’s Story, on developing and integrating a technology into practice that aims to improve patient safety. We will outline our concept, planning, how we integrated, and how we keep momentum.

16:20

Case Study

This slot is reserved for organisations looking to engage delegates with services and opportunities that compliment conference presentation and discussion panel topics. If you're interested in delivering a Case Study, contact us on 0161 376 9007.

16:40

Question and Answer Session

Luke Brown, Senior Charge Nurse, Emergency Department, Homerton University Hospital NHS Foundation Trust (confirmed)

Speaker TBA

16:50

Chair’s Closing Remarks and Event Close

  • Register for event

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Luke Boulter
  • Gain 10 CPD Points.
  • Learn more about programmes and new ways of working being being introduced to meet ambitions set out in the NHS Patient Safety Strategy, including the new Patient Safety Incident Response Framework (PSIRF) superseding the current Serious Incident Framework; the patient safety specialists initiative, national patient safety syllabus and Patient Safety Incident Management System (PSIMS).
  • Network, share knowledge and develop best practices for embedding patient safety ethos across healthcare and learning settings with NHS leaders, World Health Organisation (WHO) consultants, Health Education England, policy makers, academics, senior clinicians and hospital directors.
  • Learn about the role of the 15 Academic Health Science Networks (AHSN) and the Patient Safety Collaboratives (PCNs) as delivery agents of the Patient Safety Strategy; developing new ideas and ways of working with the potential to make a big impact on patient safety - reducing mortality rates, length of hospitalisations and cost of services.
  • Develop a deeper understanding of how human factors can be applied to improve patient safety.
  • Identify institutional opportunities to allow staff to examine incidents where care does not go as planned openly, without fear of inappropriate sanction, in a manner that supports those affected and improves service(s) provision.
  • Listen to recurrent investigative themes and recommendations from NHS Resolution as to how learning and improvements can be made in the face of patients and families claiming against the NHS in circumstances where care does not go as intended - access free support materials to improve claims risk management that can be applied locally to improve both patient and staff safety.
  • Learn from case studies of NHS Trusts adopting digital technologies like apps and remote monitoring devices to improve patient safety, outlining the journey from concept to planning and ultimately integration. 
  • Contact Details
  • Sponsors
  • Supporters
  • Venue
  • Featured Events
  • Downloads
  • Who will attend

Contact Details

Sponsors

Supporters

Venue

The Royal National Hotel, London

The Royal National Hotel, London

Offering breathtaking views across Russell Square the hotel is within easy walking distance to the British Museum. Well located with Russell Square underground station a 2 minute walk away.

Featured Events

  • A New Strategy for Patient Safety-Insight, Involvement, Improvement

    • 16 October 2019
    • 08:30 - 16:30
    • The Studio, Manchester

Downloads & Resources

  • Open Forum Events Sponsorship Brochure
    Open Forum Events offer a number of partnership, sponsorship and exhibition opportunities that can meet your marketing and business development needs.
  • NHS Patient Safety Strategy.pdf
    NHS Patient Safety Strategy.pdf

who will attend

Academics/Researchers
Anaesthetists
Chairs/Members of CCGs
Chief Clinical Operations Officers
Chief Executives
Chief Medical Officers
Clinical Directors
Clinical Standards & Patient Experience
Directors of Infection Prevention and Control
Directors of Public Health
Directors/Heads of Service Improvement
Directors/Heads of Strategic Development
Directors/Managers of Commissioning
Estate and Facilities Managers
General Practitioners
HCAI Managers
Heads of Charities
Heads of Innovation
Heads of Maternity Services
Heads of Nursing

Heads of Patient Care
Heads of Patient Safety
Heads of Pharmacy
Heads of Quality & Care
Heads of Risk & Compliance
Health & Safety Managers
HR Directors/Managers
Infection Control Leads
Inspection Managers
Medical Directors
Microbiologists
Patient Experience Leads
Patient Safety Managers
Programme Directors
Specialist Nurses
Surgeons
Trust Board Members
Ward Managers