Managing Accident and Emergency: Averting an NHS Crisis
- 26 February 2014
- 08:30 - 16:00
- Contact us for venue
An ageing population, COVID-19 and more people living with multiple complex needs are exerting new demands on the NHS. Urgent care is still essential in responding to the wider demand for pressing, non-COVID treatment. Urgent care providers have adopted strategic response plans to ensure patients receive the best possible care amidst these exceptional circumstances. Post-pandemic, NHS organisations will look to work in more integrated models to ensure patients receive the appropriate care, promptly; in the right setting.
This conference is the seventh in a series of annual events focusing on emergency and urgent care provision. Delegates will take away the following benefits of attending:
Before holding her current remit at NHS England, Ruth Passman contributed to the formulation of national and regional healthcare policy at the Department for Health - including the implementation of palliative care provision and advocating for those who face barriers to accessing dignified end of life care. Prior to her work at DfH, Ruth held the national portfolio for Health Inequalities and Equality at NHS England where she introduced the NHS Workforce Race Equality Standard (WRES) and the NHS Workforce Disability Standard (WDES) - both developed to ensure that appropriate focus is concentrated on the gap between the treatment, opportunities and experience of BAME and disabled staff and the wider NHS workforce.
This presentation will provide an overview of the London 999/111 and Urgent Care Integration Programme - integrated regional approach to the commissioning of 999 and 111 services designed to support bringing about significant economies of scale and quality improvements across UC in London; as well as setting-out the strategic vision for urgent and emergency care services in the capital.
The NHS Long Term Plan is driving forward the transition from reactively providing appointments to proactively caring for people in the communities the NHS serves. Primary Care Networks (PCNs) are small enough to provide the personal, trusted care valued by patients and GPs, but large enough to have impact and economies of scale through better collaborations between practices and others in the local health and social care system. PCNs will be expected to provide several national service specifications: structured medication reviews, enhanced health in care homes, supporting early cancer diagnosis'; anticipatory care, cardiovascular disease case-finding and taking locally agreed action to tackle health inequalities.
The Community Pharmacist Consultation Service (CPCS) was developed to progress the integration of community pharmacists into local NHS urgent care services. This presentation will provide an overview of the CPCS, how it is working with NHS 111 and how it's supporting the wider provision of urgent and primary care services. The future development of the service will also be discussed, building on pilots within general practice and those planned for urgent treatment centres.
Synopsis coming soon...
The Directory of Services – or ‘DoS’ – is a web-based directory integrated with NHS Pathways that is automatically accessed if the patient does not require an ambulance or to be seen by any attending clinician in urgent and emergency care. This presentation will outline how the DoS supports clinicians, call handlers, commissioners and patients, through:
NHS Service Finder is a free to use, web-based search tool developed by NHS Digital. It helps facilitate conversations between Health Care Professionals by making it easier to find reliable information about health and social care services - it works on any device and is available to all who are involved in delivering patient care.
Synopsis coming soon...
We'll be working with venues to ensure lunch at our events is as delicious as ever and caters for a range of dietary preferences - whilst being served in a safe and seamless manner. Some of the new measures we will be introducing to this effect are:
Where possible, we will request food is sourced locally to reduce food miles, use seasonal vegetables, red tractor certified meat and eggs from free range hens.
Synopsis coming soon...
Patients using unscheduled urgent care services across the UK are set to benefit from the Electronic Prescribing Service (EPS). The EPS allows prescribers to send prescriptions electronically to a dispenser of the patient's choice; it reduces unnecessary paperwork and improves stock control for dispensers as well as facilitating more convenient collection for patients without having to leave their home - all the while, enabling out of hours/urgent care services to spend more time treating patients.
Synopsis coming soon...
Accident and Emergency departments are busy, high-pressure environments. Staff working within time constraints must screen a high number of patients presenting with a wide scope of clinical variations. Technological support allows potential patients to self-symptom check and provide real-time data about available services - before aiding a reduction in attendances and assisting with assessing illness severity and identifying high-risk patients needing urgent care.
This slot is reserved for organisations looking to engage delegates with services and opportunities that compliment conference presentation and discussion panel topics. If you're interested in delivering a Case Study, contact us on 0161 376 9007.
Urgent care streaming was introduced to A&E departments across Lincolnshire in 2018. This service allows staff to direct patients when they arrive in A&E, with a clinician assessing their needs and deciding where they can receive appropriate care. Wherever suitable, patients are seen by a GP or nurse - relieving some of the pressure(s) in emergency departments. Patients are immediately returned to the A&E service if necessary. This collaborative work between Lincolnshire Community Health Services and acute services ensures patients receive appropriate care and have the best outcomes – patient safety is paramount.
Mark Garrick, Director of Strategy and Quality Development, University Hospitals Birmingham NHS Foundation Trust (confirmed)
Natalie McKee, Head of Urgent Care, Lincolnshire Community Health Services NHS Trust (LCHS) (awaiting diary confirmation)
Having difficulty paying through Eventbrite? If you would like assistance registering your place please contact me on 0161 376 9007 and i'll be happy to assist. If you are awaiting funding you can request us to hold your place today to ensure you do not miss out.Discounts for 3 or more delegates are available.
Want to pay by invoice? If you select your tickets and click on the green Register button. Once you’re through to the registration page, you can switch payment method from Credit/ Debit Card to Pay by Invoice
If you are awaiting funding you can request us to hold your place today to ensure you do not miss out.
Which email address are we sending the offline booking form for Supporting Patient Flow in Urgent Care: Right Care-Right Place-Right Time?