A New Strategy for Patient Safety-Insight, Involvement, Improvement
- 16 October 2019
- 08:30 - 16:30
- The Studio, Manchester
The Patient Safety: Safer Culture - Safer Systems conference will provide continued professional development to support the target of making our NHS the safest system in the world to receive healthcare.
The agenda will help you to develop further knowledge of the current patient safety strategies and the programmes being introduced to support constructive reviews of circumstances where care does not go as intended, openly - without fear of inappropriate sanction, supportive of those affected, with the guiding principal of improving services.
Our fully CPD Accredited programme of expert speakers will feature an overview of the challenges and opportunities ahead with guidance from organisations such as Patient Safety Learning, Health Innovation Network, Care Quality Commission and NHS Resolution to name a few.
Open Forum Events are delighted to be gaining a reputation for “truly inspirational” health and social care conferences. Our delegates are telling us that they leave our events with “new ideas and approaches” they can "actually apply" within their own organisations.
Join us to learn more about innovations in patient safety adopted and scaled-up in response to the pandemic that have proved vital in avoiding unnecessary hospital admissions and remote monitoring that must be sustained to cope with the backlog and winter pressure.
Once again, we are delighted to introduce an outstanding line up of contributors, willing to share knowledge, experience and insight through the plenary sessions, with ample opportunity for interactive engagement with the delegate audience. The agenda has been designed to allow for casual networking amongst fellow professional and contemporaries committed to providing a safer NHS.
Helen is an experienced leader in organisational effectiveness and transformational change. She has held healthcare leadership roles globally with the World Health Organisation(WHO) where she led the global 'Patients for Patient Safety' programme and in the UK, where she serves as Chief Executive of the National Patient Safety Agency. Helen has also held leadership positions at the Equality and Human Rights Commission (EHRC), Parliamentary Health Services Ombudsman and the Charity Commission. Her passion for improved patient safety is informed by personal family insight into the impact of unsafe care and the ineffectiveness of organisational responses to learn from error.
This presentation will explore findings from the 2021 State of Care report - the CQC's annual assessment of health care and adult social care in England. The report examines trends, shares examples of good and outstanding care, as well as highlighting where care needs to improve.
In the scariest moments of our lives, we need to feel safe. Jen Gilroy-Cheetham’s life changed forever six months after having her second child when she was diagnosed with a rare neuroendocrine tumour and advised she would need to undergo open surgery to have half of her stomach removed. Complications led to a intensely challenging set of circumstances - a full gastrectomy, that Jen, now recovered, shares as her patient experience from a hospital bed, watching all of the healthcare staff around her - actors on a stage - doing what they could to make her feel safe. In reliving her journey, Jen highlights what’s needed within a healthcare setting to deliver patient safety.
The Patient Safety Academy has been formed from collaboration between two research groups in the University of Oxford, with expertise in patient safety, human factors/ergonomics and improvement science; the Quality, Reliability, Safety and Teamwork Unit (QRSTU) and Oxford Simulation Teaching and Research (OxSTaR) Project involves provision of human factors patient safety training to all team members involved in a project. The PSA team provide support which enables the staff to choose the areas of concern they want to focus on, work together to generate potential solutions and then trial these solutions. The result is staff–led projects with improvements which fit their service and with successes and learning they can share with other teams.
Allocated planned time for speakers to receive questions from the audience and induce further discussion
This slot is reserved for organisations looking to engage delegates with services and opportunities that compliment conference presentation and discussion panel topics. If you're interested in delivering a Case Study, contact us on 0161 376 9007.
Sharing the recurrent investigative themes and recommendations from NHS Resolution to reduce claims. Gain an understanding of why patients and families claim and what patients and staff want following harm. Hear and access free support materials to improve claims risk management that can be applied locally to support improve both patient and staff safety.
NHS Resolution is an arm’s-length body of the Department of Health and Social Care, providing expertise to the NHS on resolving concerns and disputes fairly, sharing learning for improvement and preserving resources for patient care.
A hot, two-course lunch consisting of multiple options will be provided for delegates. We cater for all dietary requirements, including vegetarian, vegan and gluten/dairy-free; just notify us ahead of time should you have any allergens or requirements
Patient safety should be a thread of learning that connects all staff working in the NHS, across all disciplines, from apprentice and undergraduate right through to retirement. The NHS cannot expect to achieve improvements in patient safety if it is not embedded within education curriculums and training.
Most harm in healthcare comes from problems within systems and processes that determine how care is delivered. Healthcare Safety Investigations Branch (HSIB) investigators work closely with patients, families and healthcare staff affected by patient safety incidents to identify any factors that have harmed or may do harm to patients, making recommendations to increase the quality of healthcare systems and processes in pursuit of improving patient safety and reducing risk.
Recent investigations undertaken by HSIB include:
Amongst a number of Health Innovation Network (HIN) contributions to the local and national NHS response to Covid-19, the work of its Patient Safety and Experience team stands out as an example of the positive impact Academic Health Science Networks can have on clinical priorities. The Oximetry @ Home programme enabled patients to remain at home, supported by hospital clinicians rather than than be admitted to hospital for observation in case they deteriorated.
Oximetry @ Home involved deploying personal monitoring tools to people diagnosed with Covid-19 that could spot the signs of deterioration and allow for timely clinical intervention. This new model of care posed unfamiliar challenges for clinicians treating a high-risk group of patients, but proved vital in avoiding unnecessary admissions, enabling hospital resources to be focused on patients with the greatest need and helping patients feel safe at home knowing that they would be admitted to hospital if they needed more intensive interventions.
The HIN was perfectly placed to support the implementation of pathways that helped patients and clinicians make use of the 72,000 oximeters that had been distributed throughout London. After Christmas, with hospitals facing unprecedented pressure during the second wave of covid, the team switched their attention to turning the vision of 'covid virtual wards' into a reality. Working at extreme pace, the team provided project management and implementation expertise to support clinicians to monitor and provide care to Covid-19 patients remotely. At peak times, this innovation supported hundreds of patients to be safely monitored on 'virtual wards' outside of hospital settings.
Dr Shruthi Narayan will provide an overview of SHOT (Serious Hazards of Transfusion) and haemovigilance activities and the tools that SHOT uses to communicate the learning and recommendations. Lessons from SHOT are applicable to other aspects of vigilance, addressing similar issues threatening patient safety. SHOT recommendations such as avoiding patient identification errors, incorporating human factors principles, improving safety culture are applicable in all aspects of patient care. This presentation will also explore further steps that need to be taken to enhance patient safety.
Although healthcare systems differ from country to country, improving patient safety presents similar challenges to those tasked with implementation and behaviour change. The NHS can benefit from shared learning including drawing on solutions from across the world and learn from what has worked and not worked.
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If you are awaiting funding you can request us to hold your place today to ensure you do not miss out.
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Chairs/Members of CCGs
Chief Clinical Operations Officers
Chief Medical Officers
Clinical Standards & Patient Experience
Directors of Infection Prevention and Control
Directors of Public Health
Directors/Heads of Service Improvement
Directors/Heads of Strategic Development
Directors/Managers of Commissioning
Estate and Facilities Managers
Heads of Charities
Heads of Innovation
Heads of Maternity Services
Heads of Nursing
Heads of Patient Care
Heads of Patient Safety
Heads of Pharmacy
Heads of Quality & Care
Heads of Risk & Compliance
Health & Safety Managers
Infection Control Leads
Patient Experience Leads
Patient Safety Managers
Trust Board Members