Digital Public Services: Designing and Delivering User-Centric Services
- 08:30 - 16:15
- Manchester Conference Centre
Adam Micklethwaite is Director of Business and Innovation at Tinder Foundation, the UK’s leading digital inclusion delivery organisation. Since 2010, Tinder Foundation has helped over 1.5 million people to improve their lives through digital.
Adam is responsible for finding new ways in which Tinder Foundation and its network of 5,000 hyper-local community partners can increase its reach and impact. He is passionate about the power and potential of combining digital technology with social action.
Before joining Tinder Foundation in 2015, Adam was a senior civil servant at the UK Department for Business, Innovation and Skills, responsible for Enterprise policy and delivery, and before that, for Government policy on careers advice for adults. He has a lifelong commitment to digital inclusion, and his first Government post involved overseeing what later became Tinder Foundation, so he has come full circle!
Adam’s achievements include:
– Overseeing the creation of a national network of local ‘growth hubs’ for UK small business, working with Local Enterprise Partnerships
– Playing a leading role in the creation of the UK Business Growth Service
– Establishing the UK National Careers Service in 2010
– Playing a leading role in the creation of Plotr, the UK careers inspiration platform for young people
– Leading delivery of the first ever system of student loans in UK Further Education
– Leading the process of securing funding for UK Further Education and Adult Learning in two successive Government Spending Review Rounds