Digital Public Services: Reshaping, Rethinking and Rewiring Services
- 08:30 - 16:50
- The Royal National Hotel, London
Carl leads the Digital Communications and Public Information Team at Devon County Council where he champions, develops and delivers the digital agenda within the council.
Carl also chairs the Local Gov Digital Steering Group which aims to raise standards in web provision and the use of digital by councils across the country, and to create a digital framework that is flexible enough to respond to local needs.
In November 2013 Carl won the Guardian Public Services Award for Leadership Excellence it stated that: “At a time when local government is racked by uncertainty and budget cuts, it is leaders like Haggerty who will be providing public services in a different, more open, digital way.”
In November 2014 Carl was recognised as one of the Top 100 influencers across Local Government in the LGC 100 list coming in at number 48. The review panel said “In an environment where more and more councils aim to bring about “channel shift” in order to give the public better access to services and cut staffing costs, his work could be significant over the next few years. One judge said: “Carl is a driving force behind the digital reinvention of local government.”