Digital Public Services: Simpler. Quicker. More Engaging.
- 08:30 - 16:30
- Manchester Conference Centre
Carole Oatway was appointed Chief Executive of the Criminal Injuries Compensation Authority at the end of September 2007. Carole is responsible for the delivery of the organisation’s key objectives to provide a fast and fair service to victims of violent crime.
Prior to joining the Authority, Carole had spent her career in housing; working in the voluntary, private and public sectors. As well as being involved in frontline service delivery, Carole spent 7 years as the Head of Housing Regulation in Scotland.
In 2004, Carole joined the senior civil service as the Director of Investment in Scotland’s National Housing Agency. In addition to managing the housing investment programme, Carole had responsibility for a number of other initiatives such as stock transfers; free central heating systems; and mortgage to rent.