Managing Change: Public Services Beyond 2015
- 08:30 - 16:30
- Manchester Conference Centre
Author of Lean Six Sigma for Dummies, Martin works with a wide range of organisations in both the private and public sector and is passionate about ‘making organisations work better’. Martin was Head of Quality at BT before joining Catalyst in 2000. He believes the key to achieving successful Change is through engaging with employees at all levels in a practical way with active support of the executive leadership. Miracles can then happen!
He sees Lean Six Sigma as a practical approach through which this can be achieved but don’t be put off by the Sigma word, you can call this whatever you like.