Continuous Improvement: Change for the Better
- 08:30 - 16:45
- Manchester Conference Centre
Michael Cousins is the Managing Director of Triaster. Michael is the originator of the Noun-Verb Method that underpins the Triaster Solution, and a thought leader behind the concepts of Distributed Process Mapping. He writes regularly for the UK quality press and is a regular speaker at process improvement seminars and events. Michael is a Chartered Quality Professional, a Fellow of the Chartered Quality Institute and a Doctor of Mathematics. His special interests include Software Quality Assurance and software tools that bring processes within the reach of everyone within an organisation.