Urgent Care: Improving Patient Flow
- 08:30 - 16:30
- Manchester Conference Centre
Samantha Riley joined NHS Improvement in November 2016 as Head of Improvement Analytics.
Samantha has worked for the NHS for over 20 years holding a variety of improvement focussed roles in different areas of the health sector including leading a system wide improvement program in West London, undertaking a national improvement role with the Modernisation Agency, leading the national roll out of the Friends and Family Test and establishing the South East Coast Quality Observatory.
Samantha was also editor of the popular fun but informative publication ‘Knowledge Matters’ for many years.
Samantha is passionate about the utilisation of data and information to support improvements in patient care and is a self confessed ‘information junkie’. Samantha also has a very large shoe collection.