- 08:30 - 16:45
- The Barbican Centre, London
With a background in visual communications, Sarah Reed, founder of The Bright Grey, is a dementia communications specialist with over two decades’ experience working with older people and the care organisations that represent them. The Bright Grey is a multi-faceted creative agency responding to the growing awareness of the need for better communication across the generations.
At the heart of REAL Communication is a set of behavioural values and approach that form the basis of good quality care of older people with dementia and these remain core values of The Bright Grey.
Sarah founded Many Happy Returns in 2008, providing Chatterbox 1940s and 1950s memory trigger cards to help people connect and communicate better across the generations. She is a strategic project developer for MY Home Life and Norfolk & Suffolk Dementia Alliance and an Expert by Experience for Care Quality Commission.