Digital Public Services: Designing and Delivering User-Centric Services
- 08:30 - 16:15
- Manchester Conference Centre
Suzie is a service designer in Skills Development Scotland’s Service Design and Innovation team. Skills Development Scotland is the national skills body supporting the people and businesses of Scotland. The organisation has used service design and design thinking from its inception, with the team growing and evolving whilst learning how to make service design work within the public sector.
Suzie is passionate about using design and delivering innovative services to help meet the needs of Skills Development Scotland’s customers and the people of Scotland.