Premier Patient Line, part of the Premier Choice Group, has become a leader in specialist telephony solutions for NHS sites and other medical practices nationwide.
With over two decades of experience and industry specialism, the company has earned a strong reputation for delivering bespoke, yet cost-efficient, telephony solutions to 1 in 5 UK NHS practices.
We are ideally placed to ensure you receive the right call solution for your specific surgery needs. As a result, you’ll be able to manage more appointments (and miss less), give patients an all-round better experience, offer relevant advice directly over the phone, and even help them help themselves with self-service call features.
Our services have resulted in substantial cost savings for practice managers, as well as significant improvements to patient access and as a result, we are rated the number one telecoms provider as confirmed on Practice Index.
Our product portfolio is underpinned by outstanding customer service which encompasses UK-wide engineering coverage, 24x7x365 in-house Service Desk support, Account Management, Bespoke Billing Solutions and Customer Training.
