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Digihealth: Enhancing the Patient’s Journey

  • Thursday, 02 March 2017
  • The Royal National Hotel, London
  • 08:30 - 16:30
Expert Speakers
Sponsors & Supporters
  • Overview

The nature of healthcare is changing. Patients have an expectation that they can access health services and care professionals when and where they need them. Services are striving to be transformational, offering services that are more integrated and personalised.

Digital innovation has the potential to help manage increasing demands on the system.Technology now allows citizens to monitor their health and activity levels by themselves through mobile apps, telehealth or wearable technology. Traditional methods of communication between clinician and patient are also changing. The growth in social media and the use of video technology and the access to high speed broadband connections and smartphones is opening up the opportunities for greater patient interaction with the healthcare system.

In the past the NHS has been accused of being slow in its adoption of effective new technologies. However, a £100 million funding pot is destined to help to drive better use of technology in pilot projects aiming to create centres of global digital excellence. If data and technology are to become embedded in everyday care it is important to build patient trust in the use of new technologies, in new working practices and in data sharing. The Department of Health’s new consultation on a opt-out and consent model aims to clarify constraints that apply to data use in the NHS and promote new digital health initiatives to improve patient outcomes.

DigiHealth UK: Enhancing the Patient’s Journey will promote the best practices in digital healthcare innovation along the patient journey as well as the very latest opportunities on the horizon in the health and social care sector. This unique conference will give you the key information and knowledge to take advantage of new tools, technologies and platforms, exploring how to deliver substantial benefits to both patients and professionals alike.

  • Confirmed Speakers

  • Event Programme


Registration and Coffee in the Networking Area


Chair’s Opening Address

  • Idris Jahn, Consultant, Health Tech & Internet of Things (confirmed)
"Welcome and Introduction"
  • Tara Donnelly, Director of Digital Care Models , NHS England (confirmed)
"Digital Health.London – Building the Global Digital Health Capital, Together"

London has some of the most digitally engaged citizens on the planet, as well as more tech developers than silicon valley, big health needs and some of the most respected health and academic institutions in the country. Digital Health.London is a virtual digital institute that seeks to capitalize on this, and make it simpler for great health tech ideas to help Londoners and the NHS. This session will describe the ambition and tell the story so far of Digital Health.London and its Accelerator programme.

  • Peter Knight, Chief Information and Digital Officer, Oxford University Hospitals NHS Foundation Trust (confirmed)
  • David Allison, Chief Executive, Wirral University Teaching Hospital NHS Foundation Trust (confirmed)
  • Dr Murray Ellender, CEO, WebGP (confirmed)
"Looking for the Centre of Global Digital Excellence"

A £100 million funding pot by NHS England gives the opportunity to pilot projects to lead the way for the whole system to move faster and showing signs of improvement data innovation and delivering benefits for patients. At this session you would have the opportunity to hear from two of these selected trusts on how they are implementing the last digital innovations in healthcare to become centres of global digital excellence.


Main Sponsor

"User Experience: The Journey to Digital Health"

Incredible pressures are reshaping the healthcare landscape. Individuals are playing a more active role than ever before and expect the same level of transparency, personalisation, convenience and real-time results as they have in every other aspect of their lives. They expect healthcare organisations to know them, anticipate their needs, and engage them on their terms. To deliver on user expectations, health and social care organisations face a dizzying array of technology options from cognitive, cloud, mobile, social, big data and analytics. Hear from Andreas about IBM’s approach to the ‘User Experience’ and some examples of organisations that are already engaged and using the technology in the UK today!


Question and Answer Session


Coffee in the Networking Area


Case Study

  • Jason Gordon, UK & Ireland Health Manager, Texthelp (confirmed)
"Empowering Patients & Enabling Healthcare Staff"

Digital Maturity and Health Literacy are significant challenges the NHS must overcome as they work towards implementing the 5YFV. Learn how to support your workforce and improve patient experience on your digital channels with Texthelp’s digital inclusion and assistive technology solutions.

  • Lord Paul Scriven, Member of Select Committee , Long-term Sustainability of the NHS (confirmed)
"Is the NHS Really Ready for Digital Service Transformation ? Reality or Group Think!"

A quick look at some of the key issues that need to be thought though if Digital Service Transformation is really going t be successful in the NHS . Issues such as people, strategic roll out, measurement and implementation need to be addressed.


Question and Answer Session


Lunch in the Networking Area


Chair’s Afternoon Address

  • Helen Milner, Chief Executive, Good Things Foundation (confirmed)
"Helping Vulnerable People Improve their Digital Health Skills"

The NHS England and the Tinder Foundation (now Good Things Foundation) report “Health & Digital: Reducing Inequalities, Improving Society” on the Widening Digital Participation programme highlights key statistics and learning from the three-year project which provided more than 220,000 people with digital skills allowing them to take charge of their own health.

  • Juliet Bauer, Director of Digital Experience, NHS Digital (confirmed)
"Assessing Progress of the Digital Health Agenda"

The NHS has the opportunity to become a world leader in introducing new technology, which means better patient outcomes and a revolution in healthcare at home. A £4.2 billion investment will support the ‘Five Year Forward View’ plan to close a £30 billion gap between NHS funding and demand by 2020-21.


Question and Answer Session


Coffee in the networking area

"Building Public Trust for Data Use in New Technologies"

Digital technologies offer unrivalled opportunities to allow health and care providers to improve the safety and effectiveness of the care they offer. Harnessing the power of data is an integral part of developing and using new technologies for the benefit of patients  and service users. But there are low levels of public awareness about the way data is and can be used. Furthermore, concerns about confidentiality and cyber security related to data use exist in many fields. How can those developing new technologies ensure that they are working with patients and service users to make sure they are informed about the uses of data and build trust in the confidentiality of their information?

  • Maggie Ellis, Lead Academic, Enterprises, The London School of Economics and Political Science (confirmed)
"Technology to Assist Better Living – Time to Create Awareness for Both Professionals and Citizens Alike"

NHS England has adopted a set of terminology different to Europe, the USA and the rest of the world and this does not help. Our aim is to innovate change in these areas. To that end we have been collecting data about cost effectiveness, information about wider use of Open Access Records to encourage greater personal responsibility for health, etc. The Caldicott Report should be balanced by a practical but realistic approach. ‘Open Access’ does not mean open to the world, but accessible to the person and their medical service providers.


Question and Answer Session


Chair’s Closing Remarks and Event Close

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  • Sponsors
  • Venue
  • Downloads
  • Who will attend



The Royal National Hotel, London

The Royal National Hotel, London

Offering breathtaking views across Russell Square the hotel is within easy walking distance to the British Museum. Well located with Russell Square underground station a 2 minute walk away.

Downloads & Resources

  • Open Forum Events Sponsorship Brochure
    Open Forum Events offer a number of partnership, sponsorship and exhibition opportunities that can meet your marketing and business development needs.

who will attend

Health and social care professionals, patient representatives, and designers who are interested in how to create digitally-led services that improve health and care services for users.

  • Chairs/Chief Executives
  • Chief Information Officers
  • Chief Technology Officers
  • Clinical Commissioning Groups
  • Clinical/Medical Directors
  • Digital Champions/Digital Managers
  • Digital Strategy Leads
  • Directors of Enterprise and Innovations
  • Directors of Information Management / Informatics / ICT
  • Directors of Social Services


  • Directors/Heads of Business Management/Transformation
  • Directors/Heads of Commissioning/Procurement
  • Directors/Heads of Communications
  • Directors/Heads of Digital Inclusion/Engagement
  • Directors/Heads of Efficiency and Improvement
  • Directors/Heads of Information Assurance/Governance/ IT Security
  • Directors/Heads of Modernisation and Performance
  • Directors/Heads of Policy/Strategy
  • IT Directors/Managers
  • Professors of Informatics / Health Informatics / Medicine
  • Professors of Science / Technology / Research
  • Programme/Project Directors
  • Service Managers
  • Web Directors/Managers