- 30 January 2019
- Posted in: Healthcare
How does a software system improve your CQC rating?
An electronic care management system helps care providers improve compliance across all five key areas assessed during CQC inspections.
Recording comprehensive notes for each resident using a paper-based system is a time-consuming and labour-intensive task. Staff are able to document with greater efficiency by using AutumnCare. As a result, care records become more comprehensive and person-centred.
The Five Key Areas
An electronic system makes information available remotely.
Care Managers can log in from anywhere to have full oversight of the facility.
Whether on call, on a course or working at another site, Managers are able to:
- View care records to assist staff in clinical decision making
- Send messages
- Spot unassigned tasks and assign these to relevant staff
AutumnCare also includes a wide range of incident reports and risk assessments to help evaluate resident needs and protect people from harm. These tools make it easy to spot trends and action issues early.
The dashboard alerts staff to outstanding tasks such as care plan evaluations and weight recordings that are due, as well as to any incidents such as falls or out-of-range blood sugars. Medication can be tracked and managed and staff are alerted when medication is low on stock or has not been administered to a resident. All of these things guarantee improved safety.
Using an electronic system allows providers to embed their own policies into the system.
Pre-configured prompts and advice guide staff to uphold best practice.
Example: weight loss is identified when completing the weight chart. AutumnCare can be programmed to ensure that staff make a GP referral and commence a food and fluid intake chart.
Assessments and care plans must be holistic; person-centred care planning ensures that people are cared for in accordance with their personal wishes and choices.
AutumnCare prompts staff to pay attention to all of the details that make their residents unique. The result is a set of person-centred care plans that are of a consistently high quality for all residents.
AutumnCare automatically updates relevant care plans when linked assessments are updated.
This ensures that records remain current and eliminates discrepancies.
AutumnCare’s dashboards present critical data in a fraction of the time of paper systems. These allow Managers to spot trends and analyse data, as well as to run reports on incidents.
Inbuilt staff messaging and task assignment allow for seamless follow-up actions and grant insight into performance monitoring across the care team, providing abundant evidence that a home is Well Led.
Transitioning from paper-based records has helped AutumnCare client The Maple improve their CQC rating from Requires Improvement to Good.
“At this inspection, we saw quality assurance audits were embedded to ensure a good level of quality was now maintained. We asked for a variety of records during our inspection. We found these were well maintained, easily accessible and stored securely”.
Read the full CQC report here.
New AutumnCare client Whitehaven Rest Home were thrilled to find a care system that allowed such flexibility and prompted staff to tailor a unique care plan for each resident.
“AutumnCare really went the extra mile to completely tailor the system to our organisational needs. Our staff are particularly impressed with AutumnCare’s care planning capabilities.”