Patient Safety: Safer Culture-Safer Systems
- 08:25 - 16:30
- The Royal National Hotel, London
Helen is an experienced leader in organisational effectiveness and transformational change. She has had healthcare leadership roles globally with the World Health Organisation and in the UK with the National Patient Safety Agency. She has also held leadership positions at the Equality and Human Rights Commission, Parliamentary Health Services Ombudsman and the Charity Commission. She chairs a charity, Solace Women's Aid.
Helen’s leadership in patient safety includes designing the first patient safety infrastructure and policy for the NHS in England, leading the development and launch of the National Reporting and Learning System and leading the WHO’s global ‘Patients For Patient Safety’ programme. Helen currently leads Patient Safety Learning, a charity and independent voice for improving patient safety.
Helen's passion for improved patient safety is informed by personal family insight into the impact of unsafe care and the ineffectiveness of organisational responses to learn from error.