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  • Bio

With demands from central government to reduce costs, do more with less and still provide excellent customer service you might want help to achieve this.

ChangeWise provides continuous improvement training and change management experience to:

  • Streamline and continuously improve processes using Lean to remove backlogs, smooth demand or answer more calls
  • Achieve greater customer satisfaction and improved delivery with Service Excellence techniques
  • Lower costs by improving efficiency using Operational Excellence tools to reduce staff and overtime costs
  • Assure quality, reduce errors and lower complaints with Six Sigma and Quality Management Systems
  • Deliver project on time, in budget and to scope with ‘best practice’ Project Management

We engage, train and coach your people to adapt to this challenging economic environment.

  • Our Previous Events

  • Managing Change: Public Services Beyond 2015

    • 09-12-2014
    • 08:30 - 16:30
    • Manchester Conference Centre
  • Managing Change: Transforming Public Services

    • 01-12-2016
    • 08:30 - 16:45
    • Manchester Conference Centre
  • Change Management: Blueprint for Better

    • 07-07-2015
    • 08:30 - 17:00
    • America Square Conference Centre, London
  • Continuous Improvement: Change for the Better

    • 27-05-2015
    • 08:30 - 16:45
    • Manchester Conference Centre