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At Making Integration Work: Policy in Practice delegates will hear real examples of how public services have been joined-up, gain a greater understanding of how to overcome barriers and what steps to take in order to deliver truly integrated services.
Integration has consistently been identified as a means to achieve substantial cost savings and service improvements for the public sector. Through initiatives such as the Better Care Fund and the Troubled Families Fund, the government is seeking to fund services in such a way as to lead organisations to work together more effectively. The benefits are clear: better integrated health and social care services can provide better, more responsive and personalised care to patients and their families. Where funding is targeted at a specific issue – as with the Troubled Families initiative – it becomes far easier to work across different public services such as, for example, social services and the police.
These things improve our public services and save money. Integration of government back-office functions clearly demonstrates the cost reduction potential: for example, collaborative purchasing of medical supplies by NHS hospital trusts could save at least £500m annually, while central government property costs could be cut by £650m per year by 2020 through more efficient and better coordinated use of office space.
Integration is undoubtedly a good thing, with the potential to radically improve the quality of public services at the same time as saving a lot of money. It is a win-win situation, a no-brainer but why do organisations still continue to struggle to deliver integrated services? It constitutes a major change in the way things have traditionally been done in the public sector. Moving from an environment of silo working to one of proper collaboration is not easy. It requires excellent co-ordination, communication and a strong shared vision – both at an organisational and an individual level. There will inevitably be resistance to service transformation and a great deal of work is required to transcend the organisational boundaries and issues.
This event has been designed to bring together like-minded people from across public services to share best practice in actually “doing” integration. Hear from a programme of excellent speakers detailing their successes and failures, learning both from them and from your fellow delegates, during a morning aiming to be as constructive, engaging and practical as possible.
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