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Social Care Reform: Improving Care and Support for Older People

  • Thursday, 01 November 2018
  • The Bridgewater Hall, Manchester
  • 08:30 - 16:30
Expert Speakers
Sponsors & Supporters
  • Overview

Adult social care provides extra support to those with physical or learning disabilities or physical and mental illness. In a speech about social care provision, Secretary of State, Jeremy Hunt admitted ‘we need to do better’. This conference, Social Care Reform: Improving Care and Support for Older People, will offer delegates the opportunity to discover more about the government’s plans to reform the sector and provide sustainable support for older people.

In 2015/2016 there were over 1.8 million new requests to local authorities for adult social care support. Three-quarters of these applications were from adults over the age of 65. As the population continues to get older, official estimates suggest there will be around 2.2 million more over 65s in 2027 compared with 2017, the demand for elderly social care will also increase. The social care system in the UK is already under pressure. Age UK suggests almost 1.2 million people aged 65 and over do not receive the care and support they need. A long-term sustainable solution urgently needs to be developed and implemented.

To tackle the challenges of an ageing population, the government’s green paper aims to set out the plans to reform the care and support system and improve provision for older people. It will build on previous reports, reviews and debates and look not only at statutory services but consider wider networks of support within communities. Embracing new technology, innovation and workforce models will play key roles in delivering better quality care.

The Social Care Reform: Improving Care and Support for Older People will discuss the contents of the green paper through a series of presentations, delivered by expert speakers, a debate on funding with highly informed panellists and the sharing of examples of best practice. Delegates will gain greater clarity as to the government’s ambitions for the future of social care and have the opportunity to discuss how these plans will impact on people’s lives.


To improve the provision of adult social care for the older generation the government is laying out plans in a green paper. The proposals in the paper will form a long-term blueprint for social care reform, with a view to establishing a sustainable system, capable of meeting the needs of an ever increasing aged population.
There are seven key principles that have guided the framework of the green paper. They are:

  • Quality and safety embedded in service provision
  • Whole-person, integrated care with the NHS and social care systems operating
    as one
  • The highest possible control given to those receiving support
  • A valued workforce
  • Better practical support for families and carers
  • A sustainable funding model for social care supported by a diverse, vibrant and
    stable market
  • Greater security for all – for those born or developing a care need early in life
    and for those entering old age who do not know what their future care needs
    may be

The green paper will undoubtedly stimulate the debate of long-term, sustainable funding. The Health and Social Care Secretary acknowledged that the “economics of the publicly funded social care market are highly fragile” and said care models needed to “transform and evolve”.

He said: “We will, therefore, look at how the government can prime innovation in the market, develop the evidence for new models and services, and encourage new models of care provision to expand at scale.” He added “We must make sure there is a long-term financially sustainable approach to funding the whole system.”

Tackling variations in care and ensuring that care quality is of the highest standard is a key priority. Greater integration between health and social care has long been an ambition, however, has had limited results. Whole-person integrated care will provide users with a single plan covering all of their health and social care needs, based on a joint assessment by both systems. Allowing recipients of social care greater control over their support package is also on the agenda, with a pledge to look at personal budgets and funding set aside for pilots schemes.

Social Care has experienced difficulties in workforce supply. With 90,000 vacancies currently in the social care sector, recruitment and retention are a major issue. Respecting, valuing and rewarding social care workers is crucial in providing the stable workforce needed to meet demand. Unpaid carers save the economy £132 billion per year, an average of £19,336 per carer. The vital work undertaken by these people cannot be underestimated and it has been recognised that greater levels of support should be provided for families and carers to help them undertake this important role.
The reform of the social care system will rely on innovations and the use of digital technologies. The Social Care Digital Innovation Programme (SCDIP) will support projects with funding that look to that can use information and technology to improve adult social care and health outcomes and deliver financial savings.

Join us at the Social Care Reform: Improving Care and Support for Older People where the future social care system will be under the spotlight providing a light for the way forward.

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  • Confirmed Speakers

Event Sponsors and Supporters

  • Event Programme


Registration and Coffee in the Networking Area


Chair’s Opening Address

  • Pat Jones-Greenhalgh, Pat Jones-Greenhalgh Consultancy & Mentoring, Associate ADASS, Pat Jones-Greenhalgh Consultancy & Mentoring BEYOU Consultancy Ltd (confirmed)

Keynote Address

  • Rt Hon Prof Paul Burstow, Chair, The Social Care Institute for Excellence and President of the Telecare Services Association (confirmed)
"Social Care Futures: From Welfare to Wellbeing"

The age profile of the UK’s population is changing profoundly thanks to increased life expectancy. In turn, long-term health conditions are driving the demand for care and support. How can we bend the demand curve for care and establish a sustainable system for the future. What role will the green paper play will it hold the answers?

  • Mark Fitton, Director of Adult Social Care (DASS), Stockport Metropolitan Borough Council (confirmed)
"Applying Whole-Person Integrated Care"

A key principle of the green paper is the full integration of health and social care centred around the person. Embracing working together can be highly beneficial for patient well-being, efficiency and financial gains. It is hoped that following the reforms NHS and social care systems should be 'operating as one'.

"Outstanding Care for Older People; our future outstanding workforce"

Question and Answer Session


Coffee in the Networking Area


Panel Debate

Pat Jones-Greenhalgh, Associate, ADASS (confirmed)

Linda Thomas, Leader, Bolton Council (confirmed)

Michael Chick, Stakeholder Relations Manager, Alzheimer’s Society (confirmed)

Gerald Holtham, Visiting Professor of Regional Economy, Cardiff Metropolitan University (confirmed)

"Funding a Sustainable Social Care System"

Despite some new funding for adult social care, the system faces a funding gap of £2.2 billion by 2020. The Green Paper provides an important opportunity to set out the plans to secure a sustainable funding solution for the long-term. This debate offers a platform to discuss the very latest funding reform proposals and assess the way forward.


Case Study

"How Daily Contact with Older People can Unlock Powerful Preventative Actions, Reduce Loneliness and Streamline Social Care Provision"

Technology can be a powerful tool in the care and support of older people, and when used to improve daily contact, instead of replacing it - the results can be life and service changing. In this talk you'll learn about several ways you can improve outcomes for older people and your services by putting daily contact at the heart of what you do.


Question and Answer Session


Lunch in the Networking Area


Chair’s Afternoon Address


Case Study

  • Jo Gajtkowska, Head of Social Innovation, Design Council (confirmed)
"Transform Ageing – Designing a Better Experience for Later Life"

Transform Ageing is a three-year programme aimed at reimagining solutions form people in later life.

The programme is a collaboration between the Design Council, UnLtd, the South West Academic Health Science Network and the Centre for Ageing Better and funded by the Big Lottery Fund.

Led by older adults, it unites “people in later life, community groups, senior leaders in health and care and social entrepreneurs to tackle some of the biggest challenges facing us as we age”.

  • Mick Ward, Chief Officer for Innovation and Transformation, Adults and Health, Leeds City Council (confirmed)
"Older People and Digital: Brave New World or an Electric Wok?"

The presentation will share positive examples of digital innovation and interventions, but in a context of an understanding of the challenges in this area, especially digital exclusion. The speaker will also explore key questions re generic v specialist digital solutions; the need to target citizens, staff and those with care and support needs; and how this can be funded

  • Giles Meyer, Chief Executive, Carers Trust (confirmed)
"Supporting Families and Carers"

There are 6.5 million people in the UK who are carers. Although caring for an older person can be rewarding, it can also be extremely demanding and can detrimentally impact on health, wellbeing and financial position.

Extra support provision has been highlighted as a key feature in the green paper.


Question and Answer Session


Chair's Closing Remarks


Event Close

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The Bridgewater Hall, Manchester

The Bridgewater Hall, Manchester

Construction of The Bridgewater Hall commenced on 22 March 1993, but the idea of a new concert hall for Manchester dates back to the reconstruction of the Free Trade Hall in the 1950s after wartime bomb damage. The Free Trade Hall was home to the city’s famous Hallé orchestra and also hosted rock and pop concerts. However, despite holding great public affection, the 1850s Free Trade Hall was ill-equipped to respond to the rising standards of service and acoustic excellence demanded by performers and audiences.

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  • Final

who will attend

  • Business Development and Investment Directors / Managers
  • Care at Home Managers
  • Care Coordinators
  • Care Home Owners / Managers
  • Care Providers
  • Care Services Directors / Managers
  • Carers
  • Chairs
  • Chief Executives / Executive Directors
  • Clinical Leads/Directors and Specialists
  • Commissioning Directors / Managers
  • Community Health and Outreach Teams
  • Consultant Social Workers
  • Consultants
  • Council Leaders
  • Councillors
  • Directors / Managers of Older Peoples' Services
  • Directors of Adult Social Services
  • Directors of Integrated Care
  • Directors of Public Health
  • Directors/Heads of Development
  • Directors/Heads of Policy and Strategy


  • Equality, Diversity and Human Rights Practitioners

  • Extra Care Housing Managers/Homecare

  • Gerontologists

  • Heads of Assisted and Independent Housing

  • Heads of Assistive Technology

  • Heads of Community Care Services

  • Heads of Housing Services

  • Heads of Telecare / Telehealth

  • Heads of Wellbeing, Heads of Inclusion

  • Health Economics Professionals

  • Knowledge Transfer Managers

  • Legal Advisers

  • Local Authority Teams
  • Medical Directors

  • Pension Fund Managers

  • Research Directors / Professors

  • Social Inclusion Officers

  • Social Services Executives

  • Strategic Development Directors / Managers

  • Technology Leads

  • Trade Union Representatives