4th Annual Urgent Care Conference: Delivering Integrated Solutions
- 08:30 - 15:45
- etc.venues, Manchester
Andrea has been part of the 6 Essential Actions Programme since the beginning, and is the national lead and creator of the ‘Daily Dynamic Discharge’ approach and ‘shifting the curve’ methodology. Andrea is a QI professional educated to Masters level in management methodologies and their use in Healthcare. Prior to joining the government, Andrea spent 10 years consulting in Healthcare in England and in Europe. She thrives on working with frontline teams to collaboratively redesign services and improve staff and patient experience. She provided strategy and direction for senior management teams, advising on the operational management of patient flow and systems and process to reduce delay. She is passionate about improving the quality and timeliness of patient care and improving quality in health services by eliminating waste and improving value, and empowering others to continuously improve and develop person centred services, processes and behaviours. She uses her skills to coach and mentor local teams to deliver long term, sustainable change.