The Patient Flow & Urgent Care 10th National Conference

  • Thursday, 25 September 2025
  • Pendulum Hotel & Manchester Conference Centre
  • 08:30 - 16:30
Expert Speakers
Sponsors & Supporters
  • Overview

Welcome to the UK's 10th National Patient Flow Conference, a premier event focused on enhancing the efficiency and effectiveness of patient flow within healthcare systems. This conference brings together professionals from local authorities, the NHS, charities, and other support services to share best practices, innovative solutions, and impactful case studies.

Throughout the conference, attendees will have the opportunity to engage with distinguished keynote speakers who are experts in patient flow management and healthcare delivery. These speakers will address critical issues facing patient flow, such as reducing wait times, improving access to care, and optimizing resource allocation.

In addition to keynote presentations, the conference will feature insightful case studies showcasing positive work from across various sectors. From innovative approaches to discharge planning and bed management to successful collaborations facilitating seamless transitions of care, these case studies will highlight best practices and inspire attendees to implement similar strategies in their own healthcare organizations.

Join us at The 10th National Patient Flow Conference to learn, collaborate, and drive positive change in healthcare delivery and patient flow management across the UK. Together, we can work towards improving the overall patient experience and outcomes.

  • Event Programme


Registration and Coffee in the Networking Are


Chair's Opening Address


Keynote Address


Speaker Session 1


Speaker Session 2


Headline Sponsor


Question & Answer Session

Allocated planned time for speakers to receive questions from the audience and induce further discussion.


Coffee in the Networking Area


Case Study 1

"Showcase your successful strategies and innovative solutions by presenting a sponsored case study at the Patient Flow & Urgent Care 10th National Conference in the UK, providing a unique platform to highlight your contributions to optimizing patient flow and urgent care services."


Speaker Session 3


Speaker Session 4


Case Study 2

"Showcase your successful strategies and innovative solutions by presenting a sponsored case study at the Patient Flow & Urgent Care 10th National Conference in the UK, providing a unique platform to highlight your contributions to optimizing patient flow and urgent care services."


Question and Answer Session


Lunch in the Networking Area

A hot, two-course lunch consisting of multiple options will be provided for delegates. We cater for all dietary requirements, including vegetarian, vegan and gluten/dairy-free; just notify us ahead of time should you have any allergens or requirements.


Chairs Afternoon Address


Case Study 3

"Showcase your successful strategies and innovative solutions by presenting a sponsored case study at the Patient Flow & Urgent Care 10th National Conference in the UK, providing a unique platform to highlight your contributions to optimizing patient flow and urgent care services."


Speaker Session 4


Speaker Session 5


Question and Answer Session


Afternoon Refreshment Break


Speaker Session 6


Closing Keynote Address


Question and Answer Session


Chair's Closing Remarks and Event Close

  • Register for event

Having difficulty paying through Eventbrite? If you would like assistance registering your place please contact me on 0161 376 9007 and i'll be happy to assist. If you are awaiting funding you can request us to hold your place today to ensure you do not miss out.

Discounts for 3 or more delegates are available.

Want to pay by invoice? If you select your tickets and click on the green Register button. Once you’re through to the registration page, you can switch payment method from Credit/ Debit Card to Pay by Invoice

Luke Boulter
! ***NHS CUSTOMERS*** Please note that we are finding the ticket information is not being displayed across some organisations. If this is the case please get in touch on 0161 376 9007 and we can provide you the details, alternatively if you are using internet explorer to access this information please try an alternative browser e.g. Google Chrome where you might have more success.
  • Gain 8 CPD Points.
  • Take away new approaches and solutions to current pressures compounding within UEC and congesting patient flow.
  • See examples of scalable innovations adopted by NHS Trusts that have supported and improved patient flow, including automated bed management systems, advanced modelling used to predict the availability of essential hospital resources like PPE and bed capacity weeks and months in advance; as well as digital apps and patient flow command centres pinpointing the live status of factors that cause congestion in patient flow.
  • Learn more about digital initiatives like the Directory of Services, Electronic Prescription Service, NHS Service Finder and other digital platforms developed to support triage and consultation services that are benefiting both patients and staff by guiding referrals, removing cumbersome paperwork, reducing hospital admissions and facilitating closer work across healthcare settings.
  • Explore advanced modelling systems used to predict the regional availability of essential hospital resources like bed capacity and PPE in order to improve patient flow.   
  • Learn how NHS Long Term Plan initiatives will improve UEC service provision through the implementation of Same Day Emergency Care (SDEC) services across 100% of type 1 emergency departments; 24/7 urgent care services providing medical advice remotely and if necessary refer directly to Urgent Treatment Centres and other services, as well as concentrating efforts to reduce the length of stay for patients in hospital longer than 21 days.
  • Develop knowledge of primary and community care services designed to improve public health and provide preventative/primary treatment before emergency care is required.   
  • Explore the Urgent Treatment Centre and Primary Care Network models, as well as the Community Pharmacist Consultation Service.
  • Contact Details
  • News
  • Venue
  • Featured Events
  • Downloads
  • Who will attend

Contact Details


  • Urgent Care in Scotland

    • Posted on 20 September 2018
    • by Alan Hunter
  • A Perspective on Flow

    • Posted on 31 July 2017
    • by 2020 Delivery


Pendulum Hotel & Manchester Conference Centre

Pendulum Hotel & Manchester Conference Centre

Pendulum Hotel & Manchester Conference Centre is the ideal solution when searching for conference venues in Manchester. Top-of-the-range conference suites, 3 star value hotel accommodation, delicious dining and friendly service are the ideal components for a successful conference or event in the heart of the city centre.

The 18 conference rooms are decked out with all the mod cons including state-of-the-art AV technology, projectors and screens, free Wi-Fi and flip charts. Our clients cover the whole spectrum and include government organisations, trade unions, large corporate companies, non-profit organisations, health and education sectors and small to medium-sized businesses.

From the get-go we strive for excellence in everything we do and our dedicated team of conference professionals go all out to make sure your conference, event or exhibition runs like clockwork.

Featured Events

  • Urgent Care: Improving Patient Flow

    • 21 September 2017
    • 08:30 - 16:30
    • Pendulum Hotel & Manchester Conference Centre
  • Urgent and Emergency Care: Facilitating Patient Flow

    • 08 October 2019
    • 08:30 - 16:30
    • Manchester Hall
  • A New Strategy for Patient Safety-Insight, Involvement, Improvement

    • 16 October 2019
    • 08:30 - 16:30
    • The Studio, Manchester
  • Effectively Managing Patient Flow

    • 19 May 2022
    • 08:30 - 16:30
    • Holiday Inn, Bloomsbury, London
  • Urgent Care: Reducing Avoidable Admissions

    • 09 September 2015
    • 08:30 - 16:15
    • Pendulum Hotel & Manchester Conference Centre
  • Transforming Urgent and Emergency Care: Safer, Better, Faster

    • 29 September 2016
    • 08:30 - 17:00
    • Pendulum Hotel & Manchester Conference Centre
  • 4th Annual Urgent Care Conference: Delivering Integrated Solutions

    • 26 September 2018
    • 08:30 - 15:45
    • etc.venues, Manchester

Downloads & Resources

  • Open Forum Events Sponsorship Brochure
    Open Forum Events offer a number of partnership, sponsorship and exhibition opportunities that can meet your marketing and business development needs.

who will attend

  • Chairs
  • Chief Executives
  • Chief Medical Officers
  • Clinical/Medical Directors
  • Councillors
  • CSU Managing Directors
  • Director/Head of Social Care
  • Director/Head Primary Health Care Team
  • Directors of Children's Services
  • Directors of HR
  • Directors of Nursing
  • Directors of Specialist Units
  • Directors/Heads of Commissioning/Procurement
  • Directors/Heads of HR
  • Directors/Heads of Service Improvement
  • Directors/Heads of Strategic Development
  • Emergency Care Leads
  • GPs
  • Heads of Ambulance Trusts
  • Heads of Clinical Commissioning Groups
  • Heads of Urgent Care Boards
  • Health and Wellbeing Boards member
  • Independent Living Teams
  • Integrated Care Leads
  • Local Authority Health Professionals
  • Members System Resilience Groups
  • Members Urgent and Emergency Care Networks
  • NHS England Area Directors
  • NHS England Directors of Commissioning Operations
  • NHS England Regional Directors
  • NHS Trust Board Chairs
  • NHS Trust Directors and Senior Managers
  • Nursing Managers
  • Practice Managers
  • Service Development Teams
  • Social Workers
  • Supported and Sheltered Housing Teams